Reny APKH

Experience

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  PT Bank Danamon Indonesia, Tbk.

  Sept 2009 - Aug 2011

  BI Checking
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  HSBC

  Jul 2012 - May 2013

  Fraud Analyst
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  Standard Chartered Bank

  May 2013 - Feb 2016

  Fraud Risk Management

  • Review and identify fraud application and trend fraud modus to reduce Fraud loss.• Ensure effective matching fraud parameter on identified fraud cases.• Monitoring Fraud Application through :a. Prevention To deliver bi-annually FAT(Sales Centre, Telemarketing,CBOps,CI,Vendors,CCM,etc) include conduct surprise visit to relevant Units.b. Detection• To monitoring fraud application come from Matching review on weekly basis and review matching parameter regularly quarterly and in ad hoc basis to cope with the latest fraud trend.c. Investigation • To develop fraud case Card for Card inventory and ensure all documentations have been complete (Photocopy application & documents, RV result, Recording TV, Form TV, Sanction recommendation, etc) and tracking the investigation progress.d. Recovery• To achieve recovery target from overall gross fraud loss.e. Deterrence• To ensure all negative information recovered during investigation is reported timely for blacklist database update. Show less

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  Akulaku Indonesia

  Oct 2016 - Feb 2019

  1. Create new application credit limit filing parameters.2. Review validation of new customer data applications.3. Reporting the results of application review credit limit application.4. Review fraud trends and create parameters to validate customer data.5. As credit analyst of credit limit application.6. As Leader of Anti Fraud Team7. Review the pre-investigation of new applications included in the watchlist parameters.8. Review pre-investigation of risk orders from customer order9. Review pre-investigation of risk orders Refund from cancelation of customer order10. Review flow and make parameters of customer data changes.11. Review & desk investigate Risk Order Refund Suspect12. Review & desk investigate customer complain due to Fraud case13. Create Fraud Awareness & coordinate with design graphic & content written team to be socialized to customer14. Create Flow process of Account take over Cases15. Review & finding Fraud Trends Show less

  • Anti Fraud Analyst Manager

    May 2018 - Feb 2019

  • Anti Fraud Leader

    Oct 2016 - May 2018
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  DANA Indonesia

  Feb 2019 - Jun 2022

  • Merchant Risk Ops Lead

    Oct 2019 - Jun 2022

  • Merchant Risk Operation Senior Specialist

    Feb 2019 - Oct 2019
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  PT Bank Aladin Syariah Tbk

  Aug 2022 - now

  Senior Manager Anti Fraud Operation Investigator