Karla Cristales

Experience

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  FUSATE

  Feb 2017 - Nov 2018

  Voluntaria

  🔹I volunteered with FUSATE from 2018 to 2019, dedicating my time to various impactful initiatives. 🔹I provided invaluable assistance during visits to public dormitories, where recreational and mental health activities were conducted to enhance residents' well-being. 🔹Played a pivotal role in creating nutritional kits for elderly individuals, ensuring they received proper sustenance and care. 🔹Supported the organization through administrative tasks, contributing to the efficient execution of day-to-day operations. This experience instilled in me a profound sense of compassion and commitment to serving vulnerable communities, enriching my personal and professional growth. Show less

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  Teleperformance

  Jan 2020 - Aug 2022

  Customer Service Agent

  Help bank members with daily issues with their finances over the phone, by email, or through chat sessions

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  Instituto Salvadoreño para el desarrollo Integral de la niñez y adolescencia. ISNA

  Mar 2022 - Nov 2022

  Psicólogo clínico

  🔹Supported professionals during visits to external institutions, ensuring that the care provided to children and adolescents met appropriate standards. 🔹Conducted thorough assessments to guarantee the well-being and development of youth under care. 🔹Meticulously reviewed annual reports to identify areas of improvement and ensure compliance with regulatory guidelines. 🔹Spearheaded an in-depth organizational climate study aimed at enhancing workplace dynamics and fostering a positive and supportive environment for all stakeholders. 🔹Analyzed feedback, identified trends, and implemented strategies to cultivate a culture of inclusivity and professional growth within the organization. Show less

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  Visible Outsource

  Oct 2022 - Jan 2023

  IT Recruiter

  🔹Created different reports about the efforts in the recruitment team. 🔹Conducted screening process by meticulously reviewing resumes, applications, and candidate profiles to identify top talent.🔹Evaluated candidate qualifications and competencies against job requirements.🔹Implemented strategies to improve the effectiveness and accuracy of the selection process.🔹Conducted interviews proficiently in both English and Spanish.🔹Administered psychometric tests, ensuring standardized and fair evaluation of cognitive abilities and personality traits. Show less

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  Tech Americas USA, Inc.

  Jan 2023 - May 2024

  Paralegal

  🔹Managed scheduling, correspondence, and documentation.🔹Handled sensitive legal documents and client information.🔹Coordinated meetings, travel arrangements, and logistical support for legal staff.🔹Manteined communication with clients to inform updates and milestones.🔹Reviewed and interpreted legal documents and FOIA responses to address client inquiries.

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  WorkPeople El Salvador

  Jun 2023 - now

  IT Recruiter Advisor

  🔹Search for ideal candidates through different networks like LinkedIn, Facebook, Behance, etc.🔹Conduct screening and interviews with candidates.🔹Contribute to the development of job descriptions and candidate profiles.🔹Generate reports to track hiring progress and evaluate strategy effectiveness.🔹Support the HR team with various administrative tasks as needed.