Michael Gjersvig

Experience

• 

  In Home Health Inc.

  Dec 1991 - Aug 2001

  Added Progress Software Developer to my skills and duties while still as well as being the product owner of our internal medical records and billing application. Through the support, troubleshooting and design work I was able to pick up on the Progress programming language and started doing development work along with other responsibilities.Maintained that role and ultimately was the sole application owner until the company was sold and relocated in August of 2001. Multi-faceted role - Worked with various business departments defining requirements for our internally designed medical records and billing application. Worked with the development team on designing the requested changes. Provided the QA and documentation on new features. Traveled to branch offices to provide application training Internal Support Team supporting 26 offices throughout the US. Responsible for assisting end users with internal applications, troubleshooting issues, software training, system maintenance.Started on a team with 5 members, ended up being the sole support person. Responsible for managing client medical records and billing.

  • Software Developer

    Nov 1998 - Aug 2001

  • System Analyst

    Oct 1996 - Nov 1998

  • Support Specialist

    Oct 1994 - Oct 1996

  • Medical Records and Billing Specialist

    Dec 1991 - Oct 1994
• 

  Naviga

  Sept 2001 - Jan 2023

  Progress software developer - Enterprise application managing subscriptions, billing and distribution.Rewrote and maintained conversion routines where new customers imported subscription and billing information into the application. Provide customer training on how to utilize the conversion tools.Designed and implemented routines to merge data from multiple databases into a single database.Lead an advanced support dev team - responsible for working with the support organization in helping to identify issues and quickly turn around application defects. Show less

  • Director of Software Development

    Jun 2018 - Jan 2023

  • Software Developer

    Sept 2001 - Jun 2018
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  Infinite Campus

  Mar 2023 - now

  Product Manager - Tech Foundations