Renjith Warriar.

Experience

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  HDFC Bank

  Jan 2000 - Jun 2003

  Relationship Manager

  Sourcing new to the bank customers through existing book & expanding existing high net worth customer relationships for liabilities.* Responsible for overall growth of Liabilities & Investment business from branch.*Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values.*Driving revenue business to generate fee income through products like mutual funds,investments,POS and Term deposits.

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  IndusInd Bank

  Aug 2003 - Sept 2006

  Trade Finance Manager

  Handling trade transactions for retail and SME segments & Providing assistance to clients on trade documentation.Handling queries raised by regulatory authorities and other statutory bodies.Service Manager for Cooperative Bank Relationships.

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  Kotak Mahindra Bank

  Nov 2006 - Dec 2009

  Customer Service Manager

  Primary focus on Service & documentation and giving support to all client segments with large Trade/FX flows and facilitate generation of revenues.

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  Dhanlaxmi Bank Limited

  Jan 2010 - Dec 2011

  Location Head

  Location Head,Regional Trade Processing Center.Fort, Mumbai.(Maharashtra & Gujarat region). Period of work: March 15/10 to Jan 01/2012.*Accountable for the day to day smooth & error free functioning of the department.*To verify & ensure that all transactions are processed as per the agreed service standards &approved procedures.*To verify, publish various MIS, business newsletters, management reports, presentations as perbusiness requirements.*To ensure timely escalation of issues that is impacting business and possible solutions to addressthe concerns to the Sr. Management.*To provide assistance and act as a support function for branches.*Liaising with Correspondent Banks, Business segments, compliance teams in case of anyescalations or operational requirements/issues.*To ensure that all process notes, flowcharts, checklist etc that is referred to (by the unit) are up todate. Initiate approval mails to compliance /Product for deviations..* To ensure that adequate records & data pertaining to customer queries and complaints ismaintained & analyzed for achieving greater process efficiency. Show less

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  YES BANK

  Jan 2012 - now

  Associate Vice President - Corporate Operations

  Operations Manager - Corporate Banking,Karnataka Region,Bangalore.*Actively involved in monitoring & controlling Trade Operations, Cash Management Services, Current accounts, General Banking and Salary Accounts. *Responsible for satisfactory audit rating of each unit within the hub and to take corrective actions and ensure compliance with audit findings.*To ensure that all people, process, data & systems in the unit are well attuned to deliver consistent & superior levels of service to all stakeholders.*Play a pro-active role in new products, processes or systems roll out impacting the clients.Coordinate with Business Team leaders /Regional Heads and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction.*To be the primary auditor & controller in the cluster to the extent of reviewing, tracking, monitoring &self-auditing of departments thereby ensuring that the branch is fully compliant with all rules,processes & guidelines & applicable Statutory Regulations.*Responsible for recruiting, training and knowledge building for wholesale Banking department.Building service ETHOS & overall mentoring of the entire Corporate Service Delivery function for Bangalore Branches.*To provide assistance and act as a support function towards new branch launches. Show less