Dionne Smith, MBA

Experience

• 

  The Office of the Attorney General Texas

  Jan 1992 - Jan 1995

  Intern/Consumer Complaints
• 

  Prudential

  Jan 1996 - Jan 1997

  CSR
• 

  VALIC

  Jan 1997 - May 2000

  Consumer Complaint Analyst
• 

  JPMorganChase

  Jan 2000 - Jan 2001

  HR Specialist
• 

  Shell

  Jan 2001 - Jan 2005

  HR Assistant
• 

  PwC

  Sept 2005 - Dec 2009

  Experienced Recruiting
• 

  Schwan's Company

  Jan 2010 - Aug 2011

  Regional Recruiter
• 

  Baker Hughes

  Aug 2011 - Feb 2015

  University Relations Staffing Specialist and University Liaison

  Lead contact with university administrations and career services departments. Responsible for coordinating all on-campus recruiting events at 35 National Core and Key School campuses. Main point of contact for student organizations and national conferences (NACE, SWE, NSBE, SASE). Oversees University Relations' relationship and request for educational funding to 9 Core Schools with BHI's University Ambassadors and Philanthropy Foundation. Responsible for providing employment and placement opportunities of qualified candidates to management and identifying internal growth opportunities for successful employees. Oversees recruiting, screening, placement, and transfers of potential and current employees. Develops and maintains college relation programs. Ensures that employment and placement activities conform with federal and state laws. Handles special projects as assigned. Show less

• 

  Sysco

  Jun 2015 - Oct 2015

  College Recruitment Lead

  Responsible for developing and implementing a campus recruiting strategy for a Fortune 500 company. Partners and strategies with Sysco Business Services and Corporate Leadership, Human Resources Leaders, Talent Acquisition Leadership, and Business Function Managers to determine business needs and execute college recruiting talent sourcing strategies for internship to full-time professional positions at colleges and universities. Utilizes a "boots on the ground" approach by visiting college campuses to recruit students and build relationships with on-campus career partners and faculty to determine the best strategic plan tailored to each university. Brands Sysco as an employer of choice at on-campus events via career fairs, informational sessions, and other networking events. Documents strategies on behalf of Talent Acquisition and Talent Management and recommends process improvements to enhance the experience. Show less

• 

  Houston Methodist

  Jan 2016 - Jun 2018

  HR Recruiter

  Responsible for managing the life-cycle associated with attracting, assessing, and selecting top talent for Corporate positions . Develops, plans and executes strategies and activities to accomplish business objectives related to recruitment and selection decisions. Serves as the point of contact to management for all aspects of the recruitment and selection process.

• 

  Memorial Hermann Health System

  Jul 2018 - Feb 2020

  Specialty Recruiter
• 

  Mattress Firm

  Feb 2020 - Sept 2021

  Manage and lead the functional team, providing goals and direction, effective coaching/mentoring, coordination andevaluation of the team in accordance with Mattress Firm’s policies and procedures.• Develop and execute a roadmap aligned to achieve HR operational excellence in support of business objectives.• Proactively partner with leadership across Human Capital to review trends, identify opportunities, and delivercomprehensive, cross-functional solutions that improve the customer experience.• Create a culture of continuous process improvement, automation and harmonization.Establish a customer-centric philosophy that emphasizes highly collaborative relationships within Human Capital.• Respond to escalations, providing root cause analysis and recommendations.• Develop remediation plans and drive to resolution with minimal guidance from the Director, HR Operations.• Maintain knowledge of current trends and developments within functional area, constantly researching and applyingknowledge of leading practices from similar and successful companies.• Work with the Director, HR Operations to establish, measure and monitor service level agreements within the functionalarea, both internally and externally, serving as escalation point of contact for service delivery issues.• Responsible for compliance of the HR team and supported transactional processes.2021 Mattress Firm Diversity & Inclusion Council Member Show less

  • Human Resources Generalist-Northeast Division

    May 2021 - Sept 2021

  • Talent Acquisition Operations Manager

    Feb 2020 - May 2021
• 

  McKesson

  Nov 2021 - now

  Talent Advisor