Fiona Tseng

Experience

• 

  Ta Cherng Embroidery Co., Ltd

  Sept 2013 - May 2014

  Sales Assistant

  •Keyed-in the order list in ERP system and tracked the order can be finished on-time.•Finished the tasks which the sales manager handed over. •Communicated with supply chain teams for order demand.

• 

  WONDERTEX INTERNATIONAL INC., TAIWAN BRANCH

  Aug 2014 - Sept 2015

  Sales Assistant

  •Contacted existing clients (e.g. Walmart, K-mart, Sears , HOMEBASE, ARGOS, Sainsbury's, Sodimac, ASDA, JHC) routinely in assigned territory directly and through extended sales channel to introduce new products.•Negotiated with China supply manufacturer to make sure the products are fit for the specification.•Placed the order to China supply manufacturers and kept track of the production schedule to ensure in-time delivery.

• 

  SGS Taiwan Ltd.

  Sept 2015 - Oct 2021

  Client Service & Project Management Specialist

  •Managed more than 200 clients and 300+certification projects every year. •Was responsible for lots of notable clients for ISO certification application and impelled the clients to acquire more ISO standards.•Developed strong relationship with clients and contacted channels for the instant information.•Served as Taiwan office contact window for IECQ product and kept in touch with SGS affiliate business partners (SGS Malaysia/SGS Singapore/SGS Thailand/SGS Korea/SGS Japan/SGS China).•Coordinated various functional teams across sales, auditors, and other back office partners to manage clients audit schedule and continue certification life cycle. Show less

• 

  Sequent Lab

  Oct 2021 - now

  Project Manager

  • Managed a Tier 1 ODM/ Electronics Manufacturing Services transnational project, which was the smartwatch series.• Maintained a regularly updated Gannt chart of projects and coordinated calendars across 4 time zones• Coordinated internal resources and communicated with the team members for the development of the new products.• Managed Certifications and product specifications in accordance with our client's request and industry demands(spanning a global market including US region, EU region, UK region, and LatAm region.)• Surveyed all the costs for this project and reduced the expense, balancing the project goal between the scope, budget, and schedule. Show less