Liz Kostelc

Experience

• 

  Retek

  May 2002 - Oct 2002

  Software Engineer

  ◆ Developed a web based JSP application to increase efficiency in retail invoice matching process for large electronic retailer.◆ Reengineered and implemented a Java component to improve the technical performance and functionality of delivered product.

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  Travelers

  Jan 2003 - Apr 2007

  ◆ Managed the successful rollout of HP OpenView Service Desk for the use of change management across the enterprise to more than 500 users. Responsibilities included managing tasks of over 30 team members, creation of project plan, issues resolution and mitigation, training coordination and maintenance, facilitation of weekly meetings and authoring executive status reports.◆ Championed the adoption of the ITIL Change Process and tool by quickly becoming an expert and communicating the importance and value of the new direction. Show less

  • IT Leadership Development Program Participant: Project Manager – IT Operations

    Mar 2006 - Apr 2007

  • Systems Integration Implementation Coordinator – Claims Information Technology

    Oct 2004 - Mar 2006

  • Sr. Programmer – Claims Information Technology

    Jan 2003 - Oct 2004
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  Target

  Apr 2007 - Mar 2015

  ◆ Created Merchandising Business Intelligence Roadmap to accurately reflect $40M in technology project demand required to support emerging priorities across the portfolio.◆ Developed estimates and business cases of proposed demand to support roadmaps, establish resource delivery models, and secure funding.◆ Established resource delivery model to evolve global matrixed team of 150+ resources from iterative development to agile scrum delivery principles.◆ Led Business Intelligence Solution Delivery for Merchandising Vendor Enablement, Merchandising Item Management, and Legacy Solution Decommission made up of a 30+ global team to migrate and enhance Merchandising data and analytic capabilities to best in class BI platforms and reporting tools (Teradata, Microstrategy) and reduce technology and security risk. Show less ◆ Established team roles and responsibilities necessary to leverage team of 8 resources in the creation of annual planning deliverables while maintaining involvement in project analysis work. In addition to the timely presentation of estimates and scope totaling $7M in demand, results include increased team throughput and development of subject matter expertise. ◆ Implemented Technology Health Check Process to effectively share the current state of technology production solutions and inflight projects addressing business stability concerns and gain credibility with necessary stakeholders.◆ Hired two team members and promoted one team member. Show less ◆ Led 11 business analysts in the analysis of more than 80 interfaces to enable the successful pharmacy system rollback of 134 stores in 5 weeks with minimal business interruption.◆ Drove emergency effort to investigate issue found in data and reporting solution during pharmacy system rollback. Led team to determine root cause and business impact, and packaged proposed resolution.◆ Initiated weekly collaboration with Delivery and Business Partners to compile Performance Executive Summary presenting the teams’ ability to reduce exceptions plaguing the system performance and impacting business users. Show less ◆ Managed the Requirements and Testing phases of Asset Management System (IBM Maximo) Implementation including facilitation and documentation of process maps, authoring of test scripts, detailed plans and schedules for leveraging global onsite and offshore resources to ensure round the clock productivity.◆ Influenced business and technology leaders to merge two existing Asset Management Systems into one upgraded environment by developing a consolidated business case and resource model to effectively present the benefits. Show less

  • Technology Business Consultant – Merchandising Business Intelligence Solution Delivery

    Jan 2014 - Mar 2015

  • Technology Manager – Healthcare Business Technology Team

    Dec 2012 - Jan 2014

  • Technology Sr. Business Analyst – Healthcare Business Technology Team

    May 2011 - Dec 2012

  • Technology Sr. Business Analyst – Property Development Solution Delivery

    Apr 2007 - May 2011
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  Health Billing Systems, Inc.

  Sept 2015 - now

  IT Program Manager