Kay Hart

Experience

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  The University of Texas at Austin

  May 2007 - Aug 2008

  Inventory Specialist

  Provided quality assurance for inventory reports submitted to The University of Texas Office of Accounting. When I arrived the position had been unfilled for more than 6 months and the office was receiving a large volume of complaints related to the delays in processing request that had been created. In addressing the backlog, I discovered an exceptionally high error rate in the submitted reports and learned that the office had not conducted inventory training for departmental contacts in more than three years. At my initiative, I created a series of trainings that resulted in a substantial drop in the error rate of the submitted reports. Show less

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  University of Texas

  Sept 2008 - Jan 2010

  Decision Support / Legislative Liaison Intern (GRA)

  Graduate intern for the Chief of Staff/Legislative Liaison of the Mental Health and Substance Abuse Division. Coordinated activities of Drug Demand Reduction Advisory Committee, a legislatively mandated body of representatives of 14 state agencies and 5 at-large members. Researched behavioral health issues, including veteran's mental health, workforce development, and teen substance abuse. Revised performance assessments for adolescent drug prevention programs. Tracked legislation, prepared bill analyses, and assisted in preparation of testimony before legislative committees. Show less

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  Maximus

  Feb 2010 - Nov 2012

  Principal Consultant/Project Manager

  Management consultant on a high-profile, high-risk contract with the Office of Texas Governor Rick Perry, related to $27 billion dollars of federal funding awarded to state agencies and Institutions of Higher Education through the American Recovery and Reinvestment Act (ARRA). Working with 14 different state agencies and 4 different federal agencies, guided clients through all phases of the grant program, including:• Analyzing legislation• Preparing and evaluating RFPs• Issuing awards • Program closeout • Compliance and reporting • Audit defense Show less

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  Office of Texas Governor Greg Abbott

  Nov 2012 - Nov 2014

  Management Analyst

  Oversaw the completion of American Recovery and Reinvestment Act (ARRA) programs and advised executive staff within the office and at external agencies regarding grant management and financial accountability, particularly as it relates to A-133 audits of state agencies and institutions. Tracked changes in state and federal legislation that impacted administration of federal funds, particularly those changes resulting from the OMB Super Circular and the DATA Act, and informed agency leadership of such changes. I Served as the Governor’s representative on the Contract Advisory Team, which reviews all contracts issued by state agencies valued at $10 million or more. Show less

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  Texas Health and Human Services Commission

  Dec 2014 - Jun 2021

  Managed a variety of projects and contracts varying from multiple, short, small, well-defined projects to very large, division-wide multi-year initiatives. Oversaw the negotiation and development of a $78 million dollar contract for data broker services and the transition of data broker services to a new vendor. Responsible for ongoing management of the agency's document processing contract valued at $58 million as well as other multimillion dollar contracts and critical data exchange agreements with state and federal agencies. Applied principles of structured project management to perform project and contract planning work; alternatives analysis, risk analysis/management; change management; program, project, and contract quality oversight; program, project, and contract tracking, reporting, and preparation and completion of associated documents. Provided leadership, oversight, and accountability to two multi-disciplinary teams within the division, including contract managers and contract financial analysts. Developed and oversaw performance expectations for the teams to ensure projects and contracts were completed in a timely, efficient, and effective manner and in accordance with state and federal law. Responsible for maintaining a very keen watch on contractor key performance requirements for contracts and advised management of the status and progress of programs, projects, and contracts. Show less Established and nurtured a working relationship between between Office of Social Services (OSS) and other internal and external organizations. Provided management consulting assistance and internal coordination of OSS responses to cross-divisional assignments, including researching, analyzing, evaluating, and translating highly complex program and policy issues into easily understandable and concise documents and oral presentations. Led and supported activities related to strategic planning, legislative coordination, and internal and external audits. Show less

  • Director Of Strategic Business Operations

    Jan 2020 - Jun 2021

  • Director Office of Area Agencies on Aging

    Sept 2018 - Jan 2020

  • Director, Senior Advisor

    Mar 2017 - Aug 2018

  • Director of Data and Support Contracts

    Dec 2015 - Mar 2017

  • Program Liaison

    Dec 2014 - Nov 2015
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  Guidehouse

  Jun 2021 - now

  * Advise and assist state and local government clients, including managers and executives, with the development of transformational strategies to improve operations and respond to growing demand for services* Advise and assist clients in managing organizational change to maximize buy-in and change adoption* Advise and assist clients in workforce planning, including assessing workloads, emerging skill needs, employee satisfaction, and position alignment* Manage large multi-disciplinary teams that deliver client solutions to system and process modernization challenges, including mission delivery strategy, innovation and business design, customer experience, business process improvement, program and project management, and change management and strategic communications Show less

  • Associate Director

    Mar 2022 - now

  • Managing Consultant

    Jun 2021 - Mar 2022