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Anderson Da Silva, MBA, PMP

Anderson Da Silva, MBA, PMP

IT Analyst

Followers of Anderson Da Silva, MBA, PMP825 followers
location of Anderson Da Silva, MBA, PMPNovo Hamburgo, Rio Grande do Sul, Brazil

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  • Timeline

  • About me

    Consultant, Project and Program Management at Dell Technologies

  • Education

    • Colégio São Luis

      2004 - 2006
      Computer Technician Information Technology

    • Universidade do Vale do Rio dos Sinos

      2016 - 2017
      MBA in Project Management Project Management

    • Universidade do Sul de Santa Catarina

      2012 - 2014
      Information Technology Management Information Technology

  • Experience

    • Rede Global Postos de Serviços

      Oct 2006 - Aug 2010
      IT Analyst

      Supporting computers users, servers, printers, software and hardware installation, maintenance and installation of computers, remote support with LogMeIn, Ultra VNC, etc. Supporting and Training users to ERP System; maintenance with configuration of wired and wireless network, installation and configuration of automation equipment, access control with Linux servers. Implementing seven gas stations with ERP System Modules and a headquarter, assisting designing business process in modules as finance, accounting, cash register, buying and stock;Responsible for buying supplies, IT equipment and controlling telephony plans. Show less

    • Dell Technologies

      Aug 2010 - now

      Providing consultancy on the organization's strategy design, through data-driven decisions, business expertise, and an Innovative mindset. Innovation Program Lead, driving Robotic Process Automation projects for resource scaling and transforming ideas into solid outcomes.Leading projects and programs to optimize and transform the operations of the Support Services Department in Latin America. Collaborating with the global ecosystem and workstreams to drive the organization's strategy and synergy. Show less

      • Consultant, Project/Program Management

        Mar 2023 - now

      • Senior Project and Program Manager

        Oct 2019 - Mar 2023

      • Project and Program Manager

        Jun 2018 - Sept 2019

      • Business Analysis Advisor

        Oct 2016 - Jun 2018

      • Business Analysis Sr. Analyst

        Oct 2013 - Oct 2016

      • L2 Engineer / Team Lead

        Nov 2011 - Sept 2013

      • L1 Engineer - Client Prosupport

        Aug 2010 - Nov 2011

  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Nov 2019

    • ITIL Foundation

      EXIN
      Aug 2014

  • Honors & Awards

    • Awarded to Anderson Da Silva, MBA, PMP
      Everyday Hero Dell Nov 2014 Is an Everyday Hero for demonstrating your Superhero passion, enthusiasm & commitment to your customers everyday
    • Awarded to Anderson Da Silva, MBA, PMP
      On the Spot Dell Nov 2014
    • Awarded to Anderson Da Silva, MBA, PMP
      L2 - Team Lead / Client Tech Support Specialist Dell May 2012 I received Everyday Hero award for my super-abilities in collaborating with customers to deliver great results everyday.