Monica Itzel Noeggerath Ortega

Experience

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  Centro de Rehabilitación e Inclusión Infantil Teletón Puebla

  Mar 2016 - Jun 2016

  Human Resources and Telemarketing

  🔸Customer care and service.🔸Patient record management.🔸Communication and dissemination of programs, services, events of the institution.

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  Volkswagen de México

  Jul 2016 - Feb 2017

  🔸Development of new SEAT Boutique lines.🔸Development of strategies to move obsolete accessories or from previous campaigns.🔸Teamwork with suppliers to define new items.🔸Constant contact with the dealer network to clarify doubts regarding material replenishment.🔸Boutique administration (restocks, guarantees, communications).🔸Analysis of Boutique's invested capital.🔸Release of Purchase Requests.🔸Commercial campaigns/promotions. 🔸Preparation of reports, analysis of reports and media plans.🔸Support in "Co Branding" projects Development of the implementation of music for Dealers throughout the Mexican Republic.🔸 Verification of account statements, invoices, advertising exchanges.

  • After-sales assistant

    Jul 2016 - Feb 2017

  • Marketing Assistant

    Jul 2016 - Feb 2017
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  Universidad del Valle de México

  Jan 2017 - Apr 2017

  Sales Executive

  🔸Optimize sales results to increase new revenue enrollment.🔸Negotiation of scholarships, benefits and closing of registrations. 🔸After-sales follow-up.

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  SIPS - Especialistas en Recursos Humanos

  Apr 2017 - Aug 2017

  🔸Digital content development.🔸Media and social media management.🔸Data analysis and content strategy.🔸Support to the training area in the preparation of certificates and DC-3. 🔸Closing of sales of courses and training for companies.🔸Coordination of trainings, issuance of certificates and recognition of participants🔸KPI compliance.

  • Community Manager

    Jun 2017 - Aug 2017

  • Sales Executive

    Apr 2017 - Jun 2017
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  Sistema Nacional para el Desarrollo Integral de la Familia

  Jul 2017 - now

  Service and attention to users for compliance with requirements and registrations in the social assistance program "Support for Funeral Expenses 2020"🔸Preparation of monthly reports and analyses of the postal team for citizen service.🔸Organization and planning of strategies for citizen service. 🔸Supervision of compliance with the R.O. and legal framework of the social program "Children's Stays for Working Mothers".🔸Training in Competency Standards, Educational Models and courses of the Carlos Slim Foundation for the program's staff.🔸Evaluation and issuance of certificates in Labor Competency Standards for personnel.

  • Puebla's Team Leader, for the 2020 Funeral Expenses Support Program

    Jun 2020 - now

  • Administrative Support

    Jul 2017 - Sept 2020
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  A&C MÉXICO

  Jun 2019 - Feb 2022

  Account Manager

  🔸Customer Relationship Management🔸Coordinate projects and work teams.🔸Analysis of results and delivery of monthly reports.

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  Autónomo

  May 2021 - now

  Digital Content Production

  🔸Branding and digital content creation.🔸Creation of content strategies for social media.🔸Development of advertising campaigns.🔸Coordination of the team to prepare the material, programming, analyses and reports.🔸Analysis of results, delivery of monthly reports.🔸Customer service and crisis management for brand's online reputation.I have a client portfolio where personal and entrepreneurial brands predominate. I help them to create their personal brand and boost their entrepreneurship through social media. Show less