Carol Sweeney

Carol Sweeney

Customer Service Representative

Followers of Carol Sweeney38 followers
location of Carol SweeneyMiami, Florida, United States

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  • Timeline

  • About me

    Regional Business Operations Manager - Transaction Services

  • Education

    • Barry University

      -
  • Experience

    • United Student Aid Funds

      Jan 1980 - Jan 1984
      Customer Service Representative
    • Butler University

      Jan 1984 - Jan 1986
      Supervisor
    • United Business Institute

      Jan 1986 - Jan 1987
      Assistant Regional Administrator
    • Seitlin & Company

      Jan 1987 - Jan 1990
      Administrative Assistant
    • U.S. Foundry

      Jan 1991 - Jan 1992
      Administrative Assistant
    • SunGard Insurance Systems

      Jan 1992 - Feb 1995
      Office Manager
    • CBRE

      Jan 2005 - now

      Responsible for compliant, accurate and efficient processing of all Real Estate transactions, along with accounts receivable actions in the Division•Proactively identifies areas of weakness and creates training to grow and develop team members•Created and lead a virtual high performing and dedicated team driven to continuous improvement •Develop and implement numerous process improvements to drive consistent and efficient processes among revenue transaction team•Lead numerous national projects to create and drive national consistency for transaction processes Show less Responsible for financial management areas including budget, OpEx and revenue forecast, financial analysis, revenue transactions, accounts payable and accounts receivable actions for all Lines of Business for the Florida Region• Directs, trains and coaches Florida Business Operations staff including: Supervisors, Analysts, Transaction and Accounts Payable staff• Develop and implement numerous process improvements to drive consistent and efficient processes among revenue transaction and accounts payable teams• Ensure compliance with Company and/or Real Estate requirements Licensing, transaction processes and records• Partner with corporate accounting, region and division leadership to ensure efficient and strategic alignment of Florida market business operations Show less Responsible for the local financial management including: budget, OPEX forecast, revenue, financial analysis, account receivables and accounts payable for the Miami market area• Managed and provide direction to optimize performance of Miami office staff including: Financial Analysts, Client Services, Transaction and Administrative staff• Led local Human Resource activities in coordination with Regional Human Resources including: recruiting, hiring, onboarding, training and performance management• Ensured compliance with company and/or real estate licensing requirements, as well as with listing, marketing and transaction processes and records• Partner with corporate accounting, as well as, local and division leadership to ensure efficient and strategic alignment of local office operations.• Managed facilities, including office expansion, procurement, equipment maintenance, risk management and event planning• Awarded CBRE Most Valuable Player Award in 2009 Show less

      • Regional Business Operations Manager

        Oct 2016 - now
      • Regional Business Operations Manager

        May 2013 - Oct 2016
      • Office Operations Manager

        Jan 2005 - May 2013
  • Licenses & Certifications

    • Florida Real Estate License

      DPBR