Serge Kilolo

Experience

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  ELLICO Sprl

  Nov 2013 - Mar 2015

  Configuration Specialist

  *Network Equipment Configuration: -Performing the configuration and upkeep of network devices such as routers, switches, modems, and access points. -Establishing IP addresses, routing protocols, subnet masks, VLANs, and other network parameters per company standards and customer specifications*Activation and Troubleshooting - Provisioning the customer services of the company, - Configuring equipment at the customer's premises, - Creating new customer accounts for newly acquired customers, - Verifying and ensuring the proper establishment of network connectivity, - troubleshooting connectivity issues reported by customers.*Documentation and Report - documenting issues reported by customers or colleagues across various departments, including identifying the root cause and indicating whether the issue was resolved or escalated to higher-level support. Providing a comprehensive report after visiting the customer's location Show less

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  Silver Diner

  Sept 2015 - Apr 2016

  Line Cook
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  Arrcor.Studio

  Sept 2019 - now

  Freelance Photographer
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  Amazon

  Jul 2020 - Jul 2023

  Vendor return