Moataz ElSayed

Experience

• 

  Giordano Middle East

  Mar 2014 - Oct 2015

  *Cashier and shift handling*Customer Service.*Visual merchandise changing.*Preparing and send weekly report to AM every week.*Updating inventory report and sending to AM.*Responsible for taking action on whatever urgent mail that needs to reply and action.*Responsible for checking the special request to wear house.*Preparing the DSR every night and send it to AM. *Cashier and shift handling*Customer Service.*Visual merchandise changing.*Preparing and send weekly report to AM every week.*Updating inventory report and sending to AM.*Responsible for taking action on whatever urgent mail that needs to reply and action.*Responsible for checking the special request to wear house.*Preparing the DSR every night and send it to AM.

  • Shop Manager

    Dec 2014 - Oct 2015

  • Sales Associate

    Mar 2014 - Nov 2014
• 

  Saeed & Mohammed Al Naboodah Group

  Nov 2015 - Apr 2017

  Sales Executive

  • Attending with walk-in customer in the show room.• Handles telephone inquiries from customers.• Prospecting for new Business opportunities.• Maintain and Develop relationship with Costumers.• Prospects for new customers through research referral selling.• Receives on phone/walk-in, after sales complaints and service problems, and in turn tries to solve them.• Processes credit applications for new customers.• Arranges and conducts demonstrations and test drive.• Coordinates and arranges registration, financing, insurance for own customers as necessary.• Prepares daily sales report and submits to regional sales manager.• Gathers market information as required.• Coordinates with service center and spare parts for effective customer care.• Responsible for ensuring proper coordination for delivery vehicle/equipment. Show less

• 

  Al-Futtaim Real Estate

  May 2017 - now

  Work to achieve the goals and targets set by the Management for all the residential projects in dubai festival city for all its rational activities for the successful implementation of the residential sales strategy. In addition to maximizing the value of assets from residential properties and ensuring the best value generated and that each customer deals with our business get the best level of trust, confidence and professionalism at all times during and after the transactionKey Accounts:1. Achieve and exceed all the objectives set by the Management on a monthly basis.2. Supervise day-to-day operations in the customer service department in terms of the residential sales and leasing3. Supervising repairs and maintenance work for all the residential units 4. Engage and follow up with external brokers5. Attend customers professionally and timely and filter inquiries coming from different sources. Prepare and send information packages to potential buyers.6. Keep direct contact with key customers to ensure high level of service.7. Update and maintain customer database & residential units inventory sheet daily.8. Maintain Comprehensive knowledge of products and service delivery, market intelligence, industry trends and completion of customized land.9. Map customer needs to provide products and help the Residential Sales Director to develop products and Services Company with a convincing proposal with consultation approach. Representing the company in the most professional way all the time.Reports:Provide monthly report on sales, customer update and product mix-update and maintain weekly. Show less Work to achieve the goal of providing support to the residential sales department in all its rational activities for the successful implementation of the residential sales strategy. In addition to maximizing the value of assets from residential properties and ensuring the best value generated and that each customer deals with our business get the best level of trust, confidence and professionalism at all times during and after the transactionKey Accounts:Growth and Customer:1. Attend customers professionally and timely and filter inquiries coming from different sources. Prepare and send information packages to potential buyers.2. Endorse Potential customers with the requirements available to the sales team.3. Keep direct contact with key customers to ensure high level of service.4. Update and maintain customer database daily.5. Maintain Comprehensive knowledge of products and service delivery, market intelligence, industry trends and completion of customized land.6. Achieve and exceed all the objectives set by the Department on a monthly basis.7. Map customer needs to provide products and help the residential sales manager to develop products and Services Company with a convincing proposal with consultation approach. Representing the company in the most professional way all the time.Reports:Provide monthly report on sales, customer update and product mix-update and maintain weekly and monthly reports:1. Residential sales pipeline (weekly, monthly)2. Residential sales inquiries (weekly, monthly)3. Residential sales control paper (daily)4. Pick up residential sales performance (monthly per month)5. Residential Sales Report (Monthly) Show less

  • Property Sales & Leasing Manager (Commercial & Residential)

    Apr 2022 - now

  • Property Sales and leasing Consultant (Commercial & Residential)

    May 2020 - Mar 2022

  • Residential Sales And Leasing Executive

    May 2017 - Apr 2020