Pradeep Raul

Experience

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  Moreswift Technology

  Jul 2000 - Aug 2001

  Network Engineer
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  Webrow Computers

  Sept 2001 - Nov 2003

  Senior Hardware & Network Engineer
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  Kuwait National Petroleum Company / Kuwait Oil Company

  Dec 2003 - Jan 2008

  Sr. System Administrator

  Environment: Windows XP/Vista client, Windows Server 2000/2003, Exchange Server 2003, VMWare ESX Server, Office 2003/2007 suite.Responsibilities: Provided support for Microsoft Windows & Novell Netware Operating Systems Planning, Consultation, Hardware/Software Installations and upgrades. Developed projects supporting operating systems of over 3,500 Dell-360, 370, 380, 390, IBM A31p, T42p, T43; machines running XP & Vista Operating System with latest Novell Client software in our Company's Client world's largest Oil Company in the world, Kuwait National Petroleum Company. Provided on-site technical support for communications, file server and workstation systems that spanned Site wise. Some of my key responsibilities are as follows:Administration of Active directory and Exchange server. Administration of VMWare and ESX Server.Developed and managed unattended installation of Latest Novell Client on 3,500 Dell & IBM Machines. Developed and Managed the projects like Retiring IPX/SPX, Upgrading Servers etc., to meet the client company requirementsEstablish and Document policy and procedure. To guide motivated, top-performing technical and application support teams in the administration, installation, training and support of client/server hardware, software, peripherals and network systems for Windows and Novell Operating systems. Regular Monitoring of Calls Logged by the End Users with Help Desk. Major Achievement Successfully supervised Windows Vista and XP deployment project which involved testing different applications on Windows Vista, preparing master Images for PCs and Notebooks, complete automization of the unattended Sysprep and deployment over 4000 system (PCs and Notebooks) within the deadline. KNPC is the first organization to deploy windows Vista in such a large scale. The Image documentation was a part of the ISO certification which KNPC got for following the strict security policies in IT. Show less

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  The College of Law Australia

  Mar 2008 - Apr 2008

  Technical Support Engineer

  Environment: Windows XP/Vista client, Windows Server 2000/2003, Exchange Server 2003, Novell Zenworks, Blackberry Enterprise server.; Provided support for Microsoft Windows & Novell Netware Operating Systems, Blackberry Enterprise server, file server and workstation systems. Some of my key responsibilities were as follows:Administration of Active directory and Exchange server. Administration and user management in Blackberry Enterprise Server.Administration of user accounts, groups and mailboxes.Administration of printers.Monitoring the performance of various servers. Show less

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  Siemens IT Solutions and Services UK

  Apr 2008 - Jul 2011

  Technical Support Specialist

  Environment: Windows Server 2000/2003, Exchange Server 2003, VMWare, ESX Server, Virtual Center server, Veritas Backup exec, Legato Networker, Netapps.; Provide support for a server farm of more than 1000 consisting of windows 2000 and Windows 2003 servers, ESX server. Provide 3rd line Technical support for domain controllers, file servers, print servers, mail servers and backup systems that spanned site wise. Some of my key responsibilities are as follows:Administration of VMWare Virtual center and ESX Server.Administration of Netapp filer.Administration of Active directory and Exchange server. Administration of server clusters.Administration of user accounts, groups, group policies & mailboxes.Administration of functional mailboxes and public folders.Administration of printers.Administration of DHCP, DNS and WINS.Monitoring the performance of various servers.Mail tracking and mailbox restore.Preparing Treesize reports for space management in different file servers and Netapp Vfilers.Backup and restore using Veritas Backupexec, Legato Networker and shadow copy.Working with Terminal service manager. Show less

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  Atos

  Jul 2011 - Sept 2013

  Workstream Lead - Netapp Storage Implementaion

  • Led a team of 15 engineers and architects to deliver a countrywide storage refresh programme. • Stakeholder management with business owners, vendors, internal IT teams.• Assess workflows and identify risks and impacts to business.• Conduct workshops and technical seminars to explain the benefit of new solution.• Design migration strategy based on workflow, risks and impacts.• Work closely with project managers for effective customer communication and project delivery.• Conduct design review sessions for high level and low level design documents and implementation plan.• Design and implement backup strategy and consolidation.• Work closely with delivery team on data migration.• Setup backup designs taking into account RPO and RTO.• Designing process documents and conduct knowledge transfer sessions foe BAU teams. Show less

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  Unicredit Bank, London

  Sept 2013 - Dec 2013

  Storage Specialist
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  Capital One

  Jan 2014 - Mar 2014

  Technical Support Specialist
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  Dell Technologies

  Apr 2014 - Oct 2018

  Solutions Architect

  A highly demanding environment with various technology areas like Cloud solutions, Block Storage, File Storage, Object Storage and Virtualization with up to 130,000 connected users in the peak time on some of the file storage platforms and Peta Bytes of data on Block and object platforms for many Govt. organizations. The role was particularly challenging due to the involvement of many stake holders. Responsibilities: • Transform business requirements and specifications into infrastructure designs and explore the delivery options considering design influences such as capacity and performance targets• Design and implement file, block and object storage platforms based on single and multi- tenancy for many Govt. clients.• Producing high level and detailed technical designs and documentation for complex technical solutions. Mapping requirements onto practical, maintainable solutions, taking into account cost, quality and complexity.• Deliver effective communication to influence and maintain positive working relationships with all interested parties including stakeholders and divisional directors, managed service providers, and external suppliers to support effective decision-making in relation to strategic infrastructure architecture decisions.• Support the Enterprise Architects in the development of infrastructure road maps to support the evolution of the technical and digital portfolios from current to future state• Responsible for the EMC Isilon, Atmos and Vblock environment including designing and provisioning new VMware infrastructure.• Work closely with the client to produce high level solution designs encompassing OS, Storage, infrastructure, interfaces and alike.• Produce HLDs and LLDs both for customer and internal delivery teams.• Create Standard Operating procedures for various monitoring, reporting and provisioning tasks. Show less

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  CGI

  Oct 2018 - Aug 2019

  Infrastructure Architect

  • Working closely with teams across the Infrastructure landscape (Network, Storage, Cloud and Security etc.) to create high and low level design documents and then help to plan and execute the delivery.• Lead in all aspects of infrastructure platform throughout their life cycle including infrastructure build activities with internal and 3rd party service providers, application integration supporting testing cycles.• Acting as key resource in the project life cycle, from driving the initiation and infrastructure design, to overseeing implementation.• Utilize expert technical knowledge of infrastructure architecture and design techniques and tools to support the creation of infrastructures to support the business strategies and ensure robust and innovative design of infrastructure architectures.• Work closely with client and internal teams to produce high-level solution designs encompassing OS, storage, network, applications and infrastructure.• Work with 3rd party suppliers, vendors and procurement team to achieve strategic technology objective and delivery.• Comply with agreed methodology, standards, policies and procedures to ensure strong governance, sharing knowledge and providing feedback and ideas so that performance is continually improved.• Assist in defining and maintaining architectural, security and technical standards, reflecting evolving technology and emerging best practice.• Migrate existing solutions from legacy data center to in premise and public cloud.• Define Migration strategy and test plans.• Work closely with client and internal teams to produce high level solution designs encompassing OS, storage, network, applications and infrastructure.• Manage and run POCs, trials and early test activities.• Ensure appropriate design standards, methods, tools and best practices are applied effectively.• Produce HLDs both for customer and internal delivery teams.• Peer review HLDs and LLDs. Show less

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  Fujitsu

  Aug 2019 - Apr 2022

  Infrastructure Architect

  • Drive Customer Service Initiatives to improve existing processes and solutions and introduce new ideas to make solutions modern, agile and effective.• Maintaining an awareness of the wider environment by creating standards, governance processes, approved architecture models, systems and technologies deployed and IT strategies.• Participate in Architecture design reviews and other technical governance forums across the organization representing the infrastructure team across multiple projects.• Define, establish and maintain a complete, accurate and reliable repository of all infrastructure architectures designs to support the evaluation, definition and design of new solutions to meet the strategic needs of the IT change programmes.• Work with internal and external bodies to maintain an up to date view of the emerging infrastructure technologies so that they can be exploited to support the future direction and requirements of the Group Technology.• Work with senior client/user management to define technology strategies, drawing up design artefacts, conducting feasibility studies, producing high level and detailed infrastructure solutions, which will have a measurable impact on the profitability and effectiveness of the requirements.• Work with various stakeholders including end clients on requirement gathering, impact assessment.• Define Storage and Backup strategy including RPO, RTO, SLA, etc.• Define Migration strategy and test plans.• Migrate existing solutions from legacy data center to in premise and public cloud.• Manage and run POCs, trials and early test activities.• Ensure appropriate design standards, methods, tools and best practices are applied effectively.• Providing mentoring to support teams and technical architects.• Define Standard operating procedures and processes.• Produce HLDs both for customer and internal delivery teams.• Peer review HLDs and LLDs.• Work with Service team to define support and maintenance processes. Show less

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  CGI

  May 2022 - Nov 2022

  Sr Infrastructure Architect

  • Working closely with teams across the Infrastructure landscape (Network, Storage, Cloud and Security etc.) to create high and low level design documents and then help to plan and execute the delivery.• Lead in all aspects of infrastructure platform throughout their life cycle including infrastructure build activities with internal and 3rd party service providers, application integration supporting testing cycles.• Acting as key resource in the project life cycle, from driving the initiation and infrastructure design, to overseeing implementation.• Work closely with client and internal teams to produce high-level solution designs encompassing OS, storage, network, applications and infrastructure.• Work with 3rd party suppliers, vendors and procurement team to achieve strategic technology objective and delivery.• Assess risks with various legacy solutions, propose new solutions and migration plan. Show less

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  NetApp BlueXP

  Nov 2022 - now

  Cloud Solutions Architect

  Presenting (Solution Selling) at customer and partner briefings, AWS and NetApp sales meetings, corporate events, etc.Organising and participating in/hosting industry meet-ups and user groups.Publish reference architectures, significant wins, best practices, etc., both internally and externally.Maintain a broader view of the industry through constant learning and a growth mindset. Work closely with Product management and engineering on product issues, features and new enhancements.Influence executive management and engineering to contribute towards a competitive portfolio. Demonstrate influence and act as a force multiplier across teams at NetApp and Partners. Evangelize both internally and externally for NetApp products and become an industry recognised authority on related technologies and domain.Generating pipeline through various methods of prospecting.Developing or enhancing processes and techniques utilized by our Sales and Technical teams.Maintaining relationships with internal teams, partner teams and identifying potential business requirements and actively assisting with large or complex opportunities.Designing solutions that may include one or more software, Cloud, and professional services; running technical workshops to demonstrate those solutions.Qualifying customer opportunities and requirements, and the potential solution fit for NetApp’s offerings in AWS.Designing and running proofs-of-concept to illustrate solutions fit within the customer’s environment. Show less