Claudia Baptista

Claudia Baptista

Marketing Trainee | Curricular Internship

Followers of Claudia Baptista5000 followers
location of Claudia BaptistaMatosinhos, Porto, Portugal

Connect with Claudia Baptista to Send Message

Connect

Connect with Claudia Baptista to Send Message

Connect
  • Timeline

  • About me

    Internal Comms & Employer Branding Specialist @ Kuehne+Nagel IT Services PT

  • Education

    • Universidade Fernando Pessoa

      2013 - 2016
      Licenciatura Ciências da Comunicação 16

      Formada em Ciências da Comunicação com conhecimentos de Televisão, Rádio, Marketing, Publicidade e Relações Públicas.

    • IPAM

      2017 - 2019
      Mestrado Marketing/Marketing Management, General 16

      Focused on Internal Marketing. Internship Report "The PERMA Model and Job Satisfaction: a Case Study of Ambar"

  • Experience

    • Ambar:

      Sept 2018 - Feb 2019
      Marketing Trainee | Curricular Internship

      Marketing curricular internship to conclude the Master's degree in Marketing Management.

    • INDAQUA – Indústria e Gestão de Água, S.A

      Oct 2019 - Jun 2020
      Internal Communication & Marketing - Professional Internship by IEFP

      This IEFP internship offers a hands-on role in internal communication and marketing. Responsibilities include assisting in communication plans, supporting marketing campaigns, and creating engaging content for a public/corporate company in water field. The role involves collaboration across all departments from INDAQUA. Gain valuable experience in a dynamic corporate environment.

    • HIDROVAL LDA

      Aug 2020 - Jul 2021
      Marketing and Communication Manager

      • Corporate image treatment and company information management• Website and social media management & updates | Newsletter management• Content creation for website and digital platforms• Development of digital campaigns and corresponding lead analysis• Internal marketing initiatives development and documentation management• Support in drafting and posting internal informational leaflets (internal communication)• Human Resources Department Support: Assistance in internal staff management and training support area Show less

    • Kuehne+Nagel

      Jul 2021 - now

      • Develop the employee communication strategy from a company and employee perspective with a direct focus on the employee experience, clarity, consistency, branding, effectiveness and innovation.• Maintain annual content calendar and planning of deliverables nas plataformas digitais: Linkedin e Instagram.• Partner with the HR team to provide strategic counsel and support on projects from a communication perspective surrounding benefits, wellness, development programs, organizational and cultural transformation, and HR policies.• Lead our employer branding strategy and projects including external partnerships; Create content, maintain and improve all communication channels for HR.• Serve as a strategic partner to local HR Leadership; lead content creation , manage the newsletters, and other internal communication initiatives.• Ensure delivery of corporate announcements; Serve as a collaborative partner with KN IT Hubs communications team to align and develop a consistent KN narrative.• Create digital informative, comprehensive & interactive communication platforms.• Assisting Managing Director “Head” of Porto IT Center• Run and maintain daily processes in an effective and efficient manner ensuring that set objectives are achieved on time• Organizing and managing the processes related to uninterrupted work flow in the office, communication with service suppliers • Communication with landlord and other suppliers regarding provided services • Analyzing and planning of office space and working places/environment in Kuehne + Nagel IT Service Centre Show less Marketing activities focused on Sea logistics, Industrial, Consumer and E-commerce in Portfolio countries: ES/IT/FR:• Plan, implement and optimise effective paid media omni-channel lead generation and awareness campaigns in line with the Global Marketing Plan and local business objectives;• Research assigned markets and create SWOT analysis in collaboration with your stakeholders in the business units;• Define target audience personas, identify their respective pain points and their online behaviour in order to create best in class lead generation marketing tactics;• Work closely with Marketing and Creative agencies, the Centre of Excellence and internal stakeholders on the campaign design and its deliverables;• Set-up respective key KPI's, track, analyse campaign and lead performance in ES/IT/FR and take optimisation actions, as necessary, such as A/B testing;• Provide regular reports and analysis of campaign performance to respective national business or functional units - Sea Logistics;• Keep up to date with current and upcoming marketing developments and trends and share insightsWork closely with key stakeholders at a global, regional, country level;• Enhance the portfolio countries marketing strategy by partnering with internal and external stakeholders. Show less • Provide regular status reports on the running facility projects on different levels within the organization;• Check Plan and execute events, exhibitions and webinars;• Assist in the marketing campaigns, projects, and product launches;• Monitor campaign progress using various metrics and submit performance reports;• Engage in market, product and competitor analysis in alignment with the Business Units and Country requirements;• Develop sales support, and corporate materials (standard brochures, flyers, presentations, case studies);• Review and update all platform content (internal and external), including analytics and reporting; Show less

      • Employer Branding Specialist and Office Manager

        Nov 2022 - now
      • Marketing Specialist for Spain, Italy and France in Sea freight

        Jan 2022 - Nov 2022
      • National Marketing & Digital Sales Expert | Iberian Cluster

        Jul 2021 - Dec 2021
  • Licenses & Certifications

    • BrightEdge Professional Certification

      BrightEdge
      Aug 2021
    • Diploma issued to Cláudia Baptista by Employer Branding Academy.

      Universum
      Mar 2024
      View certificate certificate
    • Curso presencial de Marketing Digital - Atelier Digital

      Google
      Mar 2018
      View certificate certificate
  • Volunteer Experience

    • Voluntária

      Issued by Banco Alimentar Contra a Fome on May 2012
      Banco Alimentar Contra a FomeAssociated with Claudia Baptista
    • Voluntária

      Issued by Fundação da Juventude on Apr 2016
      Fundação da JuventudeAssociated with Claudia Baptista
    • Voluntária

      Issued by Amor Perfeito on Apr 2016
      Amor PerfeitoAssociated with Claudia Baptista