Roberto Meda

Experience

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  Symbol Technologies

  Jan 1991 - Nov 2004

  Team Management of 3 people with project, implementation and post-sales activity, consultancy and training. Activity of project coaching on enterprise customers to implement wireless infrastructure and warehouse system. Support activity to Sales Team for pre sales and demo activities. Radio frequency analysis, project, installation and troubleshooting activities. Project management and implementation of large Wi-Fi installation (Barilla, Coop Estense, Coop Toscana Lazio, Mercedes, Unicoop Firenze) Responsible for the customer HD technical service HW repair and SW maintanance. Inside the local service center, repair mobile and scanning devices, staging and creation of custom devices (special cable, special configuration)

  • Technical Support Manager

    Sept 1998 - Nov 2004

  • RF Specialist

    Jan 1994 - Aug 1998

  • Help Desk specialist

    May 1993 - Dec 1993

  • Engineer

    Jan 1991 - May 1993
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  Psion Teklogix

  Dec 2004 - Oct 2005

  RF Specialist

  Radio frequency analysis, projects, installation and troubleshooting activities. Project management and implementation of large Wi-Fi installation (Luxottica, FedEx, Panaria, Gucci). Support activity to the marketing team. Partner and customer trainings

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  Honeywell Imaging & Mobility (formerly Hand Held Products)

  Jan 2005 - Jan 2013

  Solution Architect

  Pre-sales activity and accounting on Enterprise Customers for the Southern Europe and Middle East region.Managing and coaching projects for building and implementing Enterprise Mobility Solutions in Enterprise Customer. Implementing PDA and EDA with different communication technologies PAN (Bluetooth), LAN (Ethernet), WLAN (WiFi), WAN (GSM GPRS) to fit customer needs (retail, root accounting, warehouse manage, field service, sales force automation). Project management and implementation of large installations.Evangelized customers on new technologies and products. roadshow and webinars for customers and partners, building presentation on technologies, products or vertical market scenarios Show less

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  Honeywell

  Dec 2013 - Oct 2019

  Director Pre Sales and Service EMEIA

  Reporting to the VP Sales Manager EMEA managing a team of five managers, and 55 associates. Responsible for management and development of all personnel, accordingly with the company business model. Working close with the EMEA management team to achieve the quarterly and year goals. This generates over the 2018 revenues for 360M USD in Europe and 40+M USD in the META region. Designed and implemented a robust performance management cycle to increase the team productivity, profitability and control. This consisted of a given cycle of consequential objective setting, appraisal, shortfall coverage and targeted training.Managed, led and developed direct reports to ensure that they satisfied the requirements of their role. Worked close with the Territory Directors and sales members, to ensure the technical coverage to meet the business objectives. Achieved the full integration of the Service team into the pre-sales team, to build a more comprehensive business proposal. Act as the main point of contact for technical issues and escalation with the engineering and marketing teams, to minimize the revenues impact. As a major achievement, build one of the stronger team across five acquisitions without losing any talents and without disrupting customers and business support. And overall without losing revenues. Show less

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  Esprinet

  Nov 2019 - Aug 2020

  Service manager

  Reporting directly to the GM, I am working with the service team, to implement new processes and procedure, to optimize the workflow, reducing costs and embracing new business.

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  Circlon | group

  Aug 2020 - Aug 2021

  Customer Success Manager

  Develop a talented partners’ network to establish long term business relationships, in the given area, for our SAAS solutions. Act as project manager in the enterprise projects. Continue to improve the strategic consulting and innovation processes of the Circlon software solution design. Develop the Circlon position as service provider working together with partners and customers to implement solutions that give them advantages and increase their performance."

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  Datalogic

  Sept 2021 - Oct 2021

  Application Engineer
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  Sketchin

  Oct 2021 - Aug 2022

  Program Manager Director

  Working as a PMO for customer Lenovo, that with its 12M USD value is the largest project we are working on. We were requested to rebuild the Lenovo and Motorola brands awareness. Working by using the Agile methodology I have the responsibility to keep all the project streams in line with the agreed time frame and cost.• Establish project standard using the Agile framework• Stakeholders’ management• Manage internal and external resources • Project data analysis about the project progress • UX and customer journey research and analysis Show less

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  Zebra Technologies

  Aug 2022 - now

  ISV Manager South Europe & Africa

  Responsible for the management and development of Zebra’s Application Partners across the South EMEA region. Supporting our Reseller Community and Account Management Teams in providing applications for our Mobile Computers, Printers, Scanners with enterprise-level data capture and automatic identification solutions that provide businesses with operational visibility Establish project standard using the Agile framework.• Customer management• Project data analysis about the project progress • Marketing activities. Show less