Richard Norval

Experience

• 

  Nourish

  Jun 2008 - Dec 2010

  FOH Manager

  ● Front of House Management● Staff Training and Shift Scheduling.● End of day cash ups● Stock flow management

• 

  Samsung Electronics

  Apr 2010 - Aug 2014

  ● Retail branding and reportingon Southern region of KZN● Provide product training to in-store salesmen andpromoters● Competitor analysis and weekly reports● Returns and Repair booking and processing● Promotional campaign implementation● Promoter Management - 18 Floating promoters● Sales Team Management - 36 Members● Client relationship management● Increased regional performance from 32nd Nationally to2nd within 3 months ● Retail branding and reporting on85 Stores across KZN● Provide product training toin-store salesmen and promoters● Competitor analysis and weekly reports● Returns and Repair booking and processing● Promotional campaign implementation ● Retail branding and reporting inone store● Provide product training to in-store salesmen● Competitor analysis and weekly reports● Returns and Repair booking and processing● Promotional campaign implementation● KPIs and targets reached every month● Average monthly target of R4.5 million

  • Regional Retail Manager

    May 2014 - Aug 2014

  • Team Supervisor

    Aug 2012 - Apr 2014

  • Sales Representative

    Apr 2010 - Jul 2012
• 

  Caterpillar Inc.

  Sept 2014 - Dec 2014

  Product Trainer

  ● Retail branding● Provide product training to in-store salesmen● Competitor analysis● Returns and Repair reporting● Promotional campaign implementation

• 

  Stanley Black & Decker, Inc.

  Dec 2014 - Feb 2015

  Product Trainer and Merchandiser

  ● Retail branding● Provide product training to in-store salesmen● Competitor analysis● Returns and Repair reporting● Promotional campaign implementation

• 

  DHL

  Feb 2015 - Apr 2015

  Brand Development Specialist

  ● Cold calling independent retailers to sign contracts● Provide product training to clients.● Supply branding to approved clients● After sales support

• 

  EDEN TELECOMMUNICATIONS LTD

  May 2015 - Jun 2017

  Senior Technical Manager

  ● Installation team management and training● 24 hr Management of a fiber optic security network within an upmarket residential estate.● 24hr Technical Support● Sales and Marketing management● WIFI & Fiber Network Administration, Design and Implementation● Voip System implementation and management● CCTV Network design and management● Security Network Management● Software installation and client training

• 

  Panda vision studio

  Jun 2017 - Aug 2019

  Freelance Video Editor

  ● Prepare and implement sales and marketing strategies.● Provide IT consultations for secure network designs and administration.● Create Animated, Graphic and Video marketing material for clients online advertising campaigns.● Provide Photographic services to clients.● Create and manage websites.

• 

  Verisure

  Oct 2019 - Apr 2020

  Security Consultant

  Direct sales of Verisure Smart alarm systems and services for business and residential clients.

• 

  AZ Consulting

  Jul 2022 - now

  Business Development Specialist

  Our skills include• Strategic Consulting• Team Collaboration• Project Management• Business Analysis• Systems Design• Systems Development• Change Management