
Kartik Garg

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About me
Manager - Product Management @ American Express || Ex - EXL || Data Scientist || Data Analytics Mentor @ Udacity || Certified Data Analyst
Education

St. Joseph's Convent School
-Primary and Secondary Education (ICSE) 93%Activities and Societies: ● Awarded for Outstanding Performance in academics ● Selectively appointed as a member of Student's Council ● Actively coordinated and participated in many annual, cultural and sports events. ● Involved in various sports and cultural activities like: Basketball, Cricket, Volleyball, Dance, Music etc

DC model Sr. Sec. School
2013 - 2015Senior Secondary Education (CBSE) Non-Medical 88%Activities and Societies: ● Secured position among the Elite batch students. ● Awarded as one of the overall top performers of the Elite batch. ● Actively participated in Basketball and Cricket tournaments at the regional level. ● Hobbies: Sports, Music, Dance

Chitkara University
2015 - 2019Bachelor of Technology Computer Science 9.38Activities and Societies: ● Enrolled in University's Business Analytics and Training program for 6 months organized by industry specialists. ● Executive member of University's CSE club: Bits and Bytes. ● Technical team member of University's annual National Theater Fest: Rangrezz. ● Organized various cultural, technical, sports and noble events like: Republic Day celeb., Street Art, Gully Cricket and Blood Donation Camp. ● Participated in events like Technical bootcamp, MUN, Artiste Factor and Mr. and Mrs. Panache. University's Business Analytics and Training program:● Enrolled in University's Business Analytics and Training program for 6 months organized by industry specialists and among the top performers in the batch of 50 selected candidates.● The program involved training from industrial experts along with practical implementation and evaluation in tools like Advanced Excel, Tableau, SQL, Statistics, Python ( Wrangling, EDA and Regression)

Udacity
2018 - 2018Data Analyst Nanodegree Program (8 mos) Data Analytics GraduatedActivities and Societies: ● Intro to Machine Learning ● Matrix and Numpy, Pandas Refresher ● Engaged and actively participated in day to day experiences and queries of fellow peers and respective Mentors. ● How to use Git and GitHub ● Building an efficient GitHub Profile ● Career: Data Analyst Interview Practice ● The Nano-degree comprised of building skills in Data Collection, Data Assessment, Data cleaning, ETL, Exploratory Data Analysis, Statistical Analysis, A/B Testing, Automation, API, Dashboarding, Descriptive nd Predictive analysis on Platforms like Excel, Python, SQL and Tableau.(in collaboration with Mode Analytics)● The extensive 8 months course included video lessons, quiz and 8 capstone Projects designed in collaboration with industry experts and companies.● Regularly… Show more ● The Nano-degree comprised of building skills in Data Collection, Data Assessment, Data cleaning, ETL, Exploratory Data Analysis, Statistical Analysis, A/B Testing, Automation, API, Dashboarding, Descriptive nd Predictive analysis on Platforms like Excel, Python, SQL and Tableau.(in collaboration with Mode Analytics)● The extensive 8 months course included video lessons, quiz and 8 capstone Projects designed in collaboration with industry experts and companies.● Regularly provided with extensive guidance and feedback related to queries and capstone projects by personal mentors and reviewers. Show less
Experience

EXL
May 2019 - Apr 2021● Predictive Modelling: ---> Independently developed a classification model in Python, on highly imbalanced data for predicting errors in mannual billing done---> Scheduled the pipeline for daily scoring of data; no manual intervention required.---> Monitored model’s performance on regular basis to update error weights.[ Impact ] : Saved a million dollar per annum and lifted client’s billing accuracy from 91.2% to 98.5%.[ Tools ] : SQL, Python, Machine Learning, scikit learn, Random Forest..● Ad - hoc | Monthly level analysis and dashboards: ---> Explored client database tables and designed complex SQL queries to generate views.---> Performed ETL on large volumes of data from multiple tables via Netezza SQL and python and performed extensive data mining to generate insights based on day to day business requirements.---> Created multiple C suite level Descriptive and Predictive Analysis based dashboards/ reports in Python and Excel, to generate new insights and represent efficiency, impact and revenue generated of models, tools or process on whole.[ Tools ] : SQL, Python, Advance Excel, matplotlib, seaborn, sklearn, .● Handwritten Recognition - Checkbox Detection:---> Developed E2E real time product for identification of handwritten text (HTR) & checkbox to capture specific fields on images.---> Standalone portable .exe file with an interactive frontend; kept on server to process images with execution speed of 0.25 sec/image and cutoff accuracy: 94.5%.[ Impact ] : C suite level visibility & projected revenue of over million dollar per annum.[ Tools ] : Advanced Python, VBA, Open cv, Machine Learning and Deep learning Show less
Business Analyst
Jan 2021 - Apr 2021Data Analyst
May 2019 - Jan 2021

Udacity
Jan 2020 - nowData Analytics Mentor● Knowledge Mentor and Reviewer:---> Mentor students in Data Analyst Nanodegree via online E-learning platform on Udacity. ---> Resolving ad-hoc technical queries related to the course and Data analysis on whole; reviewing students’ capstone projects.---> Community member of experienced individuals in various IT domains.----> Consistently Top performing (Elite) Mentor for past 1 year.

American Express
Apr 2021 - now● Machine Learning Based hierarchy classification Capability:---> Created an automated ML based predictive model in python, aimed to enable accurate hierarchy mapping of client identifiers in analytical environment.---> Monitored model’s performance & performed in-depth EDA of data along with test & learn with use-cases in Python, Hive and Excel to identify gaps and incorporate the same in the capability.---> Took ownership of planning & then leading the enhancement of capability by leveraging strong understanding of machine learning, business, data (its complexities) & organization’s platforms.---> Led a team of 2 & established strong collaboration with stakeholders by actively supporting & engaging with them, demonstrating good managerial & communication skills.---> Identified automation opportunities for manual hierarchy remediation process & helped in designing roadmap to achieve the same.---> Hosted sessions with team & stakeholders to provide coaching related to capability. [ Impact ]: Uplifted existing Client hierarchy mapping accuracy by 23%+ & to act as 1 stop solution for hierarchies of Client Identification for all corporate and reduced OREs, security risks etc. Show less
Manager - Product Management
Mar 2024 - nowSenior Associate - Product Management | Assistant manager
Sept 2022 - Jun 2024Analyst - Risk Management
Apr 2021 - Sept 2022
Licenses & Certifications
- View certificate

Udacity Mentorship Nanodegree Certificate
UdacitySept 2020 - View certificate

Data Analyst nanodegree Certificate (Term1 and 2)
UdacityDec 2018 .webp)
Program in Business Analytics and Intelligence Certificate
Chitkara University ( In collab with Shyftpath)May 2018
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