Deepak Rawat

Experience

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  VFS Global Services

  Apr 2009 - Jun 2009

  Submission Officer

  Visas Handling worked for Swiss and German Embassies, analyzing visa documents, assisting applicants.

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  Intelenet Global Services

  Aug 2009 - Jan 2011

  SUBJECT MATTER EXPERT (Quality Checker) - Travel

  Worked as Subject Matter Expert auditing of agents PNR, issuing tickets, training & floor support, managing deadlines, MIS reports, new updates

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  Yusen Logistics (India) Pvt Ltd.

  Feb 2011 - Jan 2013

  Senior Executive- Travel Division (Operations)

  Yusen Logistics (India) Ltd is a Japanese International Freight Forwarding Company providing 3PL service all over India. The Tokyo-based company is the logistics arm of Nippon Yusen Kabushiki Kaisha (NYK Line), Japan’s largest shipping firm by sales. Yusen Air & Sea Service Co., Ltd. (YAS), the core logistics unit of NYK Line, absorbed NYK Logistics (Japan) Co., Ltd., another logistics subsidiary of NYK Line, and changed its name to Yusen Logistics Co. on Oct.1, 2010.● Book business travel (air, car rentals, hotel accommodation, etc.) through online sites, communicating itineraries and updated reservation information to relevant employee(s), with prompt online and telephone support.● Manage Business, Transit and Tourist Visas, travel insurances, and provide requisite support with other travel procedures whilst ensuring all reservations are completed and coordinated with internal teams in a timely manner.● Coordinate end to end travel arrangements, typically involving multiple changes and destinations.● Review and prioritize incoming travel requests in accordance with established standards and under the direction of the respective managers.● Review, vet and ensure approvals/payment of vendor invoices, bills and reimbursement claims.● Partner and coordinate with vendors, negotiate rates and drive corporate tie ups.● Independently draft, coordinate and follow-up on proposals for hotels, travel itineraries, all travel-relevant documentation.● Client / Corporate Guest Engagement and Management / Concierge services● Prepare and maintain MIS & Records keeping● Assist in planning and preparation of internal meetings, conferences and official functions and provide administrative support in coordinating requisite logistics for onsite & offsite events.● Managing vendor accounts, official expenses, bill payments and reimbursements. Show less

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  DishTV

  Jan 2013 - Jul 2013

  Senior Executive-Administration (Travel Desk Operations)

  Dishtv is Asia’s largest DTH Company and is poised to touch a landmark on becoming one of the top DTH companies in the world. It was the first company to launch DTH service in the country and it changed the face of Indian television viewing by making digital entertainment accessible. Dishtv uses three satellites to broadcast Hi-Defination and Standard Defination signals to provide enhanced viewing experience .• Responsible for the overall program management of all business travel related services for India.• Procurement Management – Identify and contract with key suppliers/vendors after due diligence to ensure quality and best pricing • SLA Compliance – Manage the relationship and drive Service Level Agreement (SLA) compliance develop action plan to address customer service and program management issues. • Supplier Relationships- Create and drive relationship with suppliers (airlines, hotels, guest houses, Travel Management Company, car vendors etc. ) to maximize leverage on pricing and address service delivery issues.• Strategic Leadership – Responsible for creating and implementing process, cost savings and technological best practices.• Coordination/Communication- Responsible for building partnerships with key internal business groups to drive policy compliance and cost efficacy program. Coordinate with all internal and external stakeholders.• Adoption of technology as an enabler. Role is also responsible for evangelizing online booking usage for appropriate business transactions to the employee base and ensuring this has prime visibility through portal content and regional/subsidiary communications.• Utilizing MIS data to provide business intelligence (i.e. spending figures, trending info, compliance gap, savings analysis etc, ). Show less

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  Okaya Power Group

  Aug 2013 - Jan 2014

  Senior Travel Coordinator-Travel Desk

  Okaya Power Ltd, the second largest Inverter and UPS battery company in India; providing fresh, viable and lasting alternative to Battery Industry, starved by long monopoly of one brand. Okaya is the fastest growing Battery brand in India with an installation base of more than 5 million batteries and a nationwide network of more than 17000 Dealers and 1800 Distributors, 38 Branch Offices and 210 Customer Care centres and 10 Plants all across India.Role & Responsibilities:•Experience in making bookings, reservations domestic and International both, Corporate Desk handling, Experience of all online booking engines or portals, PNR creation, fare pricing, Guest house management .•Handling all kinds of Visas ( SPECIALIZED IN U.S, U.K, SCHENGEN VISAS), Hotels bookings, Train reservations, Arranging Land transport and MICE travel, Vendor Management (vendor contracting, agreements, rate negotiations etc.), Airline Dealing and corporate tie ups, Hotel Dealing, Cost cutting management, taking care of special services request of Higher Management•Maintaining travel policies and implementing it time by time, Handling Events, meetings, conferences, incentives etc., maintaining and arranging overseas travel insurances, forex, travel cards, international sim card and phone, dealing with embassies directly in regard of smooth visa facilitation, Maintaining all travel related data’s, reports and MIS. Show less

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  IDP Education Pty Ltd

  Jan 2014 - Mar 2014

  Travel Coordinator

  IDP Education Pvt. Ltd. (IDP) is a global company offering student placement and English language testing services. Through its subsidiary, IELTS Australia Pty Ltd., IDP is a partner in IELTS, one of the world's leading English language proficiency tests recognised by over 6000 institutions, delivered at over 450 test locations in 121 countries. • Responsible for strategy and behavior for travel in South East Asia, Oceania & India as well as Middle East Asia regions• Manage the operational relationship with all travel vendors, e.g. travel agency, on-line booking tools, airline, car, hotel, and conferences• Work closely with travel agency to ensure all IDP Travel Directives are followed• Participate in regularly recurring governance meetings with travel agency to address operational issues and track KPI’s• Analyze data from travel suppliers to identify trends and ensure accuracy• Drive/support travel benchmark activities with peer companies and internally• Identify demand drivers and help reduce overall travel spend• Assess traveler satisfaction levels and if required develop plans for improvement• Improve online booking adoption in the geographical region• Provide internal travel communications via newsletters, trainings, admin emails, etc. - in cooperation with Internal Communications• Assist employees with customer service issues• Increase communication levels outside home country with travel arrangers and establish a network within the geographical region• Identify, create, and streamline travel process efficiencies. Partner with other departments such as Risk Management, Security, HR, etc. on related aspects of travel policies, procedures, and processes.• Owning T&E steering documents for the geographical area.• Act as a liaison for the rest of the T&E Management organization in the geographical region• Work closely with Travel Sourcing to add supplier contracts, support during RFP Season and provide feedback on contracted suppliers Show less

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  Ramboll

  Apr 2014 - now

  Role & Responsibilities:• Responsible for travel strategy and behavior in APAC, Nordic, US & European markets.• Manage global agencies such as Amex GBT, CWT (now Amex), FCM, etc.; be familiar with logde cards, BTA cards, Neo & Concur tools.• As a member of the Global Travel team, I ensure that policies and procedures are followed at all times while developing a sustainable travel strategy. (Markets EMEA)• Implementing new travel strategies and policies for Ramboll Group.• Being a member of the SBT (Science Based Target) committee ensures reporting on CO2 and developing strategies for sustainable travel.• Build key contacts and maintain communications with vendors, organizations and employees.• Manage outsourced partners and develop efficiency in operations.• Organized international and domestic travel for all staff and official visitors, including flights, vehicle reservations, and lodging, in an efficient and timely manner.• Negotiate for international and domestic vendors (Flights, Hotels, car rental, Events) and ensure the payments are done in a timely manner.• Manage the Event Team for external and internal events such as regional meetings and conferences.• Maintaining monthly CTA/BTA data and assisting the finance team with expense reconciliations.• Keeping up with the most recent information regarding visa requirements for various countries.• Collaborating with stakeholders on all Market updates.• Best practices from the service and travel industries will be implemented in the organization to improve employee experience.• Solid understanding of global travel requirements.• Identify new vendors and implement travel policies.•Where applicable, collaborate closely with Local Admin Services (LAS) to assist with monthly Amex card invoice reconciliation.• Trackers for all inputs for cost increase and control.• Crisis Management and Global Travel Security Team.• Generating and maintaining MIS reports monthly. Show less Role & Responsibilities:• Responsible Handling All Travel related Services Globally.• Support Global travel team on a daily basis and ensure compliance with policies and procedures are maintained at all times.• Interaction with Global travel team implementing new travel plans and knowledge sharing.• Build key contacts and maintain communications with vendors, organizations and employees.• Manage outsourced partners and develop efficiency in operations.• Manage international and domestic travel for all staff and official visitors including arrangements for Flights, vehicle bookings and accommodation in an effective and timely manner.• Negotiate for international and domestic vendors (Flights, Hotels, Land Transport, MICE) and ensure the payments are done in a timely manner.• Organize and manage both external and internal events including regional meetings and conferences.• Handling all kinds of visa, working on relevant documentation such as visa letters, Invitation letters and keeping track of the latest information in the visa formalities to different countries. (Specialized in Visas of UK, US & Schengen countries).• Collaborating with stakeholders for all Market update.• Best practices around the service and travel Industry to be implemented in the organization for better employee experience.• Strong understanding of Global Travel requirement.• Identify new vendors & implementing Travel policy.• Trackers for all inputs for cost raise & control.• Crisis Management & Global Travel Security team.• Creating and maintaining MIS report on monthly basis.• Arranging overseas travel insurances, forex, travel cards, international sim and phones. Show less Ramboll is Denmark based leading engineering, design and consultancy company constantly striving to achieve inspiring and exacting solutions that make a genuine difference to our customers, the end-users and society as a whole. Role & Responsibilities:• Responsible Handling All Travel related Services Globally.• Support Global travel team on a daily basis and ensure compliance with policies and procedures are maintained at all times.• Interaction with Global travel team implementing new travel plans and knowledge sharing.• Build key contacts and maintain communications with vendors, organizations and employees.• Manage outsourced partners and develop efficiency in operations.• Manage international and domestic travel for all staff and official visitors including arrangements for Flights, vehicle bookings and accommodation in an effective and timely manner.• Negotiate for international and domestic vendors (Flights, Hotels, Land Transport, MICE) and ensure the payments are done in a timely manner.• Organize and manage both external and internal events including regional meetings and conferences.• Handling all kinds of visa, working on relevant documentation such as visa letters, Invitation letters and keeping track of the latest information in the visa formalities to different countries. (Specialized in Visas of UK, US & Schengen countries).• Collaborating with stakeholders for all Market update.• Best practices around the service and travel Industry to be implemented in the organization for better employee experience.• Strong understanding of Global Travel requirement.• Identify new vendors & implementing Travel policy.• Trackers for all inputs for cost raise & control.• Crisis Management & Global Travel Security team.• Creating and maintaining MIS report on monthly basis.• Arranging overseas travel insurances, forex, travel cards, international sim and phone. Show less

  • APAC Travel Manager

    Jan 2024 - now

  • Travel Manager

    Jun 2017 - Jan 2024

  • Assistant Manager-Travel Desk Operations

    Apr 2014 - May 2017