Mike Rigsby

Experience

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  Data Projections

  Jul 1997 - Feb 2000

  Audio/Visual Technician

  Built up service department customer base.Set up and implemented service contracts to better service customers.Organized service dept. for better efficiency and to cut cost.

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  Intellisys Group/ MCSI

  Feb 2000 - Feb 2001

  Service Manager

  Built up service department customer base.Set up and implemented service contracts to better service customers.Organized service dept. for better efficiency and to cut cost.

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  Rockwell Collins/SEOS LTD

  Jul 2001 - Sept 2015

  Senior Simulator Technician

  Rockwell Collins STS/SEOS LTD. Houston, Texas/Orlando, FL. July 2001- Sept. 2015Senior Simulator Technician Lead installation technician of new or upgraded system installations working with main contractors, sub-contractors and end users. Provided onsite surveys and site preparation for installations. Excellent PC software and hardware troubleshooting skills. Trained end users for operation and maintenance of their systems. High success rate of systems tested and accepted by the customer while making sure to meet their schedule. Provided helpdesk support for software applications and hardware issues for multiple customers. Worked with Win XP, Win 7, Win 8.1 and Win10. Helped to implement new software on existing systems and performed field testing of software applications. Analyzed software and hardware to resolve issues and to give end users the best solution for their needs. Worked with IOS, and Android devices. Developed training techniques for troubleshooting and alignment of systems. Excellent communication and customer support skills. Support work in team environment. Traveled throughout the US. Show less

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  CDC Electric

  Mar 2016 - now

  Shop Manager/ Inventory Control

  Overseeing day to day operations working with job site foreman maintaining material requirements for their jobs.Tracking inventory through our data base to cut back on waste and insuring proper management of our resources.Providing the necessary tools and rental equipment to crews at job sites to ensure they are able to complete their jobs in a timely manor and within budget.