Thato Tladi

Experience

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  Brilliant Telecommunications

  Jan 2015 - Jun 2019

  Led pre-sales engagements, collaborating with account representatives to assess client needs and present tailored solutions.Developed proposals, RFP/RFQ responses, and solution configurations, ensuring alignment with client requirements.Worked closely with the sales team to drive successful solution delivery and implementation.Created technical documentation, including solution diagrams, to support project execution.Provided pre-sales support for both new and existing customers, including live product demonstrations and proof-of-concept evaluations.Assisted in pricing, customer quotations, and coordination with finance and procurement for seamless order processing.Represented the company at industry events, conducting technical presentations and fostering strong client relationships. Show less Assisted in the installation, maintenance, and troubleshooting of VoIP and unified communication systems across client sites.Provided network connectivity support and managed IT and telephony system backups.Documented system configurations, maintained operational reports, and ensured compliance with company standards.Oversaw equipment procurement and inventory management, adhering to stock levels and regulatory requirements.Managed website hosting and email administration, resolving technical issues efficiently.Maintained and updated the company website, handling content updates and troubleshooting.Administered Microsoft Office 365, ensuring seamless user access and system functionality. Show less

  • Presales Engineer

    Jan 2016 - Jun 2019

  • Technical Intern

    Jan 2015 - Dec 2015
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  Deviare

  Dec 2023 - Dec 2024

  Data Science Practitioner

  Completed structured training in data analysis, machine learning, and statistical modeling.Gained proficiency in Advanced Excel, SQL, Python, R, Power BI, and Tableau for data analysis and visualization.Applied learned skills in a virtual internship, working on practical projects and collaborating with mentors and peers.Project Highlight: Analyzed flight cancellations for the Flzy Air travel platform. This included:Data cleaning and exploratory analysis.Developed a predictive model to help notify customers of potential cancellations. Show less

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  CAPACITI

  Feb 2025 - now

  Data Analytics & Engineering

  Currently enhancing my skills through a Data Analytics and Data Engineering learner-ship, where I’m diving deeper into data engineering principles and building expertise in data pipelines, ETL processes, and data visualization.