
Audra Noack
Corporal

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About me
Personal Lines Service Manager
Education

Concordia University-Wisconsin
2006 - 2010Bachelor of Science (B.S.) Rehabilitation Science
Experience

United States Marine Corps
Mar 1999 - Aug 2003Corporal
YMCA of Metropolitan Milwaukee
Jun 2010 - Oct 2014Supervise and train association and site staff regarding policies, procedures and licensing requirements of the Day Camp department. Supervise, coach, train, and evaluate summer staff of 14 employees. Create strong relationships with families while promoting programming within other departments. Communicate effectively with staff, campers, and parents/guardians to resolve conflicts, inform of incidents, injuries, and illnesses. Follow, maintain, and enforce policies as outlined in the Day Camp Manual, Employee Handbook, and State Licensing guidelines. Show less
Center Administrator
Jan 2013 - Oct 2014Program Coordinator - School Age
Feb 2012 - Jan 2013Day Camp Director
Oct 2011 - Jan 2013After School Site Coordinator
Sept 2010 - Jan 2013K4 Program Teacher
Oct 2010 - Feb 2012Assistant Director - Day Camp
Jun 2011 - Oct 2011Day Camp Counselor
Jun 2010 - Sept 2010

Kettle Moraine YMCA
Oct 2014 - Aug 2016Responsible for all fundraising efforts of the branch. Served as member of the top management team including participation in setting goals and strategies of the organization. Also served as the staff liaison to the Donor Relations Committee. Responsible for the fundraising efforts of the branch and the oversight of the Membership Department. Served as member of the top management team, including participation in setting goals and strategies of the organization. Served as staff liaison to the Donor Relations Committee and Program & Membership Committee. Perform multiple facets of customer service, human resources and financial development across all departments. Function as primary administrative support to include procurement of supplies, management of petty cash, invoice processing, financial report generation and coordination of all Center and Board meetings.
Director of Donor Development
Jan 2016 - Aug 2016Membership and Donor Relations Director
Jan 2015 - Jan 2016Operations and Donor Development Administator
Oct 2014 - Jan 2015

Ansay & Associates
Oct 2016 - Apr 2021Controlled the planning, organizing, staffing and operating activities of the Personal Lines department, while creating and maintaining sales, service and quality standards.
Director Of Operations Personal Lines
Aug 2020 - Apr 2021Personal Lines Sales and Operations Manager
Aug 2018 - Aug 2020Personal Lines Sales and Service Team Leader
Oct 2016 - Aug 2018

R&R Insurance Services Inc.
Jun 2021 - nowPersonal Lines Service Manager
Licenses & Certifications
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Project Management
YMCA of the USA (National Resource Office)Dec 2013.webp)
Introduction to Volunteerism
YMCA of the USA (National Resource Office)Dec 2013
Transformational Leadership
Cardinal Stritch UniversitySept 2019
Crucial Conversations
VitalSmartsMay 2015.webp)
Introduction to Fiscal Management
YMCA of the USA (National Resource Office)Dec 2013.webp)
Insurance Agent, Property & Casualty
Wisconsin Office of the Commissioner of Insurance (OCI)Nov 2016
Certified Insurance Service Representatives (CISR)
The National Alliance for Insurance Education and ResearchAug 2019.webp)
Interviewing Guide
YMCA of the USA (National Resource Office)Nov 2013.webp)
Introduction to Leading Others
YMCA of the USA (National Resource Office)Dec 2013
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