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Amy Hirscht

Amy Hirscht

Sales Specialist

Followers of Amy Hirscht142 followers
location of Amy HirschtWestminster, California, United States

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  • Timeline

  • About me

    Food & Beverage Manager

  • Education

    • California State Polytechnic University-Pomona

      2015 - 2019
      Bachelor's degree Hospitality Administration/Management

      Activities and Societies: Kappa Delta

  • Experience

    • Krispy Kreme

      Oct 2015 - Mar 2017
      Sales Specialist

      Answering questions and providing courteous service to customers• Taking and completing orders accurately and efficiently• Politely engaging in suggestive selling techniques• Accepting payment for product and delivering correct change• Restocking products to guarantee freshness• Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop. Including but not limited to: - Sweeping and mopping all required areas inside the store. - Cleaning, sanitizing and stocking bathrooms- Cleaning and sanitizing tables and chairs in customer area- Emptying interior and exterior trash receptacles- Ensuring the parking lot and surrounding areas are kept clean- Washing windows• Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures• Offer product samples to customers at GM’s discretion• Other miscellaneous duties as assigned Show less

    • Cal Poly Pomona Enterprises

      Jan 2017 - Dec 2017
      Starbucks Barista

      • Implemented corporate strategies to support business objectives.• Efficiently led daily operations by following coffee, food, and cleaning protocols.• Gained better communication skills by training new baristas in following beverage, warming, and POS routine. •Supported the team by providing them with restocked items needed to deal with high period of volume in the store.

    • Starbucks

      Apr 2017 - Mar 2020

      • Create a positive learning environment with appropriate feedback and coaching to partners to ensure operation runs smoothly and improve partner performance.• Execute store operations as set for each scheduled shift. Run appropriate opening and closing procedures as assigned.• Follow appropriate cash handling procedures and ensure all practices are followed by the rest of the shift team.• Provide food and beverage procedures ensuring food safety is practiced along with health and sanitation guidelines throughout the store. Show less

      • Shift Lead

        Sept 2018 - Mar 2020

      • Barista

        Apr 2017 - Sept 2018

    • Walmart

      Apr 2020 - Jun 2020
      Walmart Associate

      Fulfilled orders for online clientele.Duties: Consolidation- packing and putting to wall

    • El Pollo Loco, Inc.

      Jul 2020 - Dec 2020
      Assistant Manager

    • Walmart

      Jan 2021 - Mar 2021
      Warehouse Associate

    • El Pollo Loco, Inc.

      Mar 2021 - Jun 2021
      Cook

    • Backyard Bowls

      Jun 2021 - Dec 2023
      Location Manager

    • Jersey Mike's Franchise Opportunity

      Dec 2023 - now
      General Manager

  • Licenses & Certifications

    • Food Safety Manager Certification (FSMC)

      ServSafe Certified
      Nov 2018