Usha Kumari

Experience

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  Bdps Software Limited

  Apr 2004 - Jan 2005

  Network & Systems Maintenance

  Main responsibilities included installing DNS servers, DHCP servers, troubleshooting LAN connectivity, installing software’s, and installing operating systems (Window 2000 Server, Windows 2000 Professional etcInstalled windows professional using setup manager and unattended files.Monitoring DNS, ADS, and DHCP Servers.Installing, configuring and maintaining routers and switches.

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  HSBC

  Jun 2005 - Jun 2007

  Telecom Engineer

  Experience on different PABX Nortel Meridian. Experience on Aspect ACD 600R.Designing, testing, and implementing call flows and implementing voice infrastructure for migrating processes.Co-ordination with domestic and international carriers for the troubleshooting of WAN links.Implementation of Telecom Infrastructure at HSBC, Global Resource Center, Vizag. Effective interpersonal and communication skills, work well as a team member with people at alllevels of an organization and various cultures. Equally capable of working independently. Installation, configuration, testing, and relocating network hardware and softwareSuccessfully Implemented Telecom Infrastructure at Vizag Global Resource Center.Implemented iTRACS cable management system for Vizag Global Resource Center.Process migrations, which involved working with different parties across the HSBC group. Show less

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  Netilly

  Apr 2019 - Jan 2020

  Web Development Executive

  Writing well designed, testable, efficient code by using best software development practicesCreating website layout/user interfaces by using standard HTML/CSS practicesIntegrating data from various back-end services and databases.

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  IDA Automation Private Limited

  Apr 2021 - Sept 2021

  Data Process Analyst Trainee
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  Amazon Web Services (AWS)

  Mar 2022 - Aug 2023

  As a Technical Account Manager at Amazon Web Services(AWS) working with largest enterprise customers. - To increase the adoption of AWS best practices for customer specific use cases and provides faster resolution to technical issues. - Assist customers to optimize their infrastructure in terms of cost, security, performance and High availability. - Understand the customer use cases and provide architecture recommendations. Involve in capacity , cost planning and architecture level discussions.- Work with customers for large scale events to design infrastructure to handle unprecedented traffic. Manage the Large Scale Events by co-ordinating with customer, vendors and with different teams.- Work with different teams to handle the Account and Technical queries. - Management Business reviews with customers.-Handling the case management console which was raised by customers and we will analysis and review the cases.- Assist customers during the migration phase of their use case to cloud. Show less

  • Associate Technical Account Manager

    Oct 2022 - Aug 2023

  • Associate Technical Account Manager

    Mar 2022 - Sept 2022
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  Applied Cloud Computing

  May 2024 - now

  Customer Success Manager - AWS Cloud Finops

  Managing and Optimizing Cloud Spending on AWS:Monitoring Usage:Track resource utilization across AWS services using tools like AWS Cost Explorer, CloudWatch, and Trusted Advisor.Identify underutilized or idle resources and recommend rightsizing or termination.Continuously monitor spend by dimension, service, region, or linked account.Identifying Cost-Saving Opportunities:Analyze Reserved Instances (RIs) and Savings Plans for potential savings.Transition storage from high-cost tiers (e.g., EBS gp2) to cost-optimized tiers (e.g., EBS gp3).Evaluate and implement auto-scaling groups to optimize compute resource usage.Developing Budgets and Forecasts:Create and manage budgets in AWS Budgets for proactive cost monitoring.Forecast monthly and annual cloud costs based on historical usage patterns.Provide cost projections for upcoming projects or workloads.Collaborating Across Teams:Work with application teams to ensure cost-effective architecture design.Partner with finance teams to reconcile cloud invoices and track expenses.Collaborate with DevOps to implement tagging strategies for cost tracking.Driving Cost Efficiency:Advocate and implement AWS best practices for cost optimization.Leverage data analysis to identify trends and anomalies in cloud spending.Conduct regular reviews of cloud expenditures to maintain alignment with business goals.Developing and Implementing Cost Optimization Strategies:Design and implement automated policies for resource lifecycle management.Optimize storage classes (e.g., move S3 data to Glacier for infrequent access).Implement FinOps frameworks to integrate cost-awareness into workflows. Show less