Linh Tran

Experience

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  KFC

  Feb 2010 - Aug 2013

  Store Trainer

  Whilst employed under KFC, I adopted several roles ranging from Customer Service Team Member (CSTM), Food Service Team Member (FSTM), and Store Trainer.Within these roles I have been recognised for my exceptional work on several occasions as "Team Member of the Month" and have been awarded for my ability to work in a team. I have demonstrated leadership and have been promoted to Store Trainer where I trained team members to follow correct work ethics and food handling requirements. I have worked actively in a team under strict timing conditions to ensure that all product is correctly prepared, presented and distributed within a short time frame. Show less

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  Landmark School Supplies

  Nov 2013 - Feb 2014

  Call Center Customer Service Representative

  Over the summer of 2013/2014, I worked as an inbound customer representative and addressed all queries and concerns from parents, students and academic staff. In my role I have also completed data entry via Quick Books and helped students and their parents during the back-to-school peak purchases.In the event where I was not familiar with an issue or concern, I approached my colleagues and superiors appropriately and problem solved all questions presented with assistance.

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  Specsavers

  Apr 2014 - Dec 2017

  Optical Assistant

  Within my role with Specsavers, I conduct several tests prior to the eyetest with the Optometrist using an refractometer/keratometer and digital retinal camera.As an optical assistant, I also make optical health fund claims through HICAPS and repair, fit and dispense spectacles. Other duties within this role include conducting lessons on how to properly insert, remove, clean and store contact lenses.

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  Monash University Gippsland Student Union

  Oct 2014 - Oct 2016

  As Welfare Director with MUGSU, I am actively involved within the community and student cohort in promoting student advocacy and welfare.I have also chaired as a student representative for the Academic Progress Committee (APC) hearings from students on the Gippsland Campus. Within this role I have provided feedback and input in the interest of both the student and the university.After the Gippsland Campus was gifted to the University of Ballarat, Federation University was formed in 2014. During my term as Welfare Director in 2016, I was involved in the negotiations between the university and MUGSU in order to secure services for students of the campus after the windup of our organisation.With the decreasing number of remaining Monash University students in 2016, MUGSU began its voluntary wind up until closure on October 27th, 2016. Show less As Womyn's Director with MUGSU, I have approached several ongoing issues within the student body as a student representative.My most notable achievement within this role was organising a Market Day during Diversity and Inclusion Week on campus. This event attracted community attention on the local news and featured over 15 local organisations participating. The purpose of this event was to spread awareness of resources available to students including financial support (Centrelink), mental health (Headspace), community engagement (Centre for Multi-cultural Youth) and more.Other achievements include ongoing support of student support services as a student representative for the Academic Progress Committee (APC). Show less

  • Welfare Director

    Jan 2016 - Oct 2016

  • Womyn's Director

    Oct 2014 - Dec 2015
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  Federation University Australia

  Dec 2014 - May 2016

  Student Mentor

  As Student Mentor with Federation University, my role is to facilitate independence and good study habits for new students. I am required to mentor a group of 20-30 First/Second year university students and to assist them with the transition into University from Tafe/High-School/Work.Responsibilities include university tours, promoting university services and timetable enquiries.

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  Fit to Drive Foundation

  Jun 2015 - Jul 2015

  Peer Facilitator

  Within the Fit To Drive Foundation, I participated in facilitating group sessions with 16-17 year old students Victoria wide to promote safe driving habits.This role required the ability to engage a group ranging from 10-20 students and addressing the ongoing concern of peer-pressure.

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  Transurban

  Feb 2016 - Feb 2016

  Civil Engineering Intern

  I was fortunate to participate in the Females Excelling in Engineering and Technology (FEET) program with Transurban over the Summer.Within this program, I was fortunate to be mentored by several professionals within the Health, Safety & Environment (HSE) department.Over the duration of this program, I have learnt to write risk assessments with respect to a risk matrix in identifying possible, yet unlikely injuries upon workers and employees on site. This program also included two site tours: one of the City-Tulla Widening (CTW) project, and the Bolte Bridge. Show less

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  Department of Planning, Transport and Infrastructure (DPTI)

  Nov 2016 - Feb 2017

  Undergraduate Engineer

  Over the summer of 2016-2017, I participated in the Undergraduate Vacation Employment Program (UVEP) with DPTI. For this program, I worked within the Rail Infrastructure and Maintenance department under the guidance of my unit managers and supervisors.Within my role, I implemented a strategy to identify and categorise potential greening parcels within the Adelaide Metro rail corridor. To achieve this, I used a combination of PLB (Property Location Browser) Pro and ArcGIS software.

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  Metro Trains Melbourne

  Dec 2017 - Jul 2018

  Undergraduate Engineer

  Completed site engineering duties for the piling and overhead wiring structures installation within the rail corridor from Caulfield to Pakenham.Responsibilities included updating current SWMS to address the different occupational hazards experienced within a live rail environment. Quality assurance documentation to ensure the VicRoads standard concrete, steel reinforcement cages and unique overhead wiring structures were to standard and design. Maintaining ITP reports and supervising contractors onsite during construction activities to ensure adherence to OHS and construction compliance. Show less

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  Transport for NSW

  Aug 2018 - Jun 2022

  Graduate Rotation: Sydney Trains - Network MaintenanceSupported Civil Engineers and technical officers in reporting and documentation of structural and geotechnical defects within the Sydney Trains network into SAP.Collated legacy and present data of geotechnical slip movements into a single data source to calculate total slip movements over a duration of time and demonstrate seasonal trends due to track length changes from rail expansion.Improved the automation of the existing Electronic Visual Management Cell (eVMC) across different engineering territories for ease of reporting. Show less

  • Assistant Timetable Production Analyst

    Jul 2021 - Jun 2022

  • Graduate Civil Engineer

    Sept 2020 - Jul 2021

  • Graduate Civil Engineer

    Feb 2020 - Aug 2020

  • Graduate Civil Engineer

    Aug 2019 - Feb 2020

  • Graduate Civil Engineer

    Aug 2018 - Aug 2019