Jane Cullen, AAP

Jane Cullen, AAP

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location of Jane Cullen, AAPWorcester, Massachusetts, United States

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  • Timeline

  • About me

    Senior Vice President Business Services Manager at Webster Five

  • Education

    • Member AFP Association of Financial Professionals

      -
    • NACHA

      1994 - 2013
      AAP Electronic Payments

      Certified ACH Professional by NACHA

    • Saint Joseph's College

      1998 - 2012
      Business Administration Business

      Accredited ACH Professional (AAP) Member NACHAMember Assoc. Financial Professionals (AFP)

    • Mount Wachusett Community College

      -
      Bachelor of Business Administration (BBA) Business Administration and Management, General
  • Experience

    • TD

      Jan 1984 - Jan 2004

      Manager of Deposit Operations. Management responsibilities included oversight of ATM Department, Research and Reconciliation Depatment, Overdraft Processing, Customer Support, Call Center, 1099's, CD/IRA, ACH and ACH Compliance, Data Entry Department and Quality Control. Developed and implemented documented policy and procedures for each area of responsibility.

      • Vice President Cash Mgmt Sales Officer

        Jan 1987 - Jan 2004
      • Assistant Vice Deposit Operations

        Jan 1984 - Jan 1990
    • People's United Bank

      Jan 2004 - Jan 2009
      Vice President Cash Managment & Business Services

      Responsible for four business lines: Cash Management, Merchant Services, Payroll and Government Banking. Managed, developed and coached staff to become knowledgeable successful Sales Consultants. Fostered intra-bank referral program and team selling approach with Lenders and Branch Mangers. Increased sales and revenue in all four business lines by 15%, 18%, 30% and 10% respectively. Met or exceeded annual budget numbers five consecutive years.

    • TD Bank

      May 2009 - May 2010
      Vice President Cash Management Sales

      Vice President Cash Management Sales dedicated to exceeding the expectations of Higher Education, Health Care and Not-for-Profit. Through cold calling, responding to Requests for Proposals (RFP) and working with the Lending Team I proposed and presented industry specific Treasury Management solutions to this market. Presentations included efficiencies through the deployment of technology, new products and a enhanced customer experience while driving profitability for the bank.

    • United Bank

      May 2010 - Nov 2014
      Senior Vice President Business Services Manager Massachusetts and Connecticut

      Oversees the bank's Business Services Division for Massachusetts and Connecticut . Management of sales teams for Government Banking and Cash Management. Develops and implements sales strategies for cross selling, prospecting and continued customer contact. Serves as primary liaison to Operations Division and Core System Provider to recommend system enhancements and new product development. Responsible for budgeted non-interest income and deposit growth. Participates in strategic planning, including rate recommendations, pricing, new product roll out and revenue growth Show less

    • Webster Five

      Dec 2014 - now
      Senior Vice President, Cash Management & Business Services Manager

      Management Professional responsible for Business Services and Commercial Loan Administror Teams, business development, sales management, and regulatroy compliance. Actively involved with Project Management to vet, develop and implement forward thinking products & service strategies that leverage fintech technology. I am fortunate to work with and manage a happy cohesive team, a portfolio of satisfied customers and lenders while increasing non-interest income revenue for the bank year over year. Webster Five - When you win, WE win! Show less

  • Licenses & Certifications

    • Accredited ACH Professional - AAP

      National Automated Clearing House
      Aug 1988
  • Volunteer Experience

    • Advancement Committee Member

      Issued by Open Sky Community Services on Oct 2024
      Open Sky Community ServicesAssociated with Jane Cullen, AAP
    • Volunteer

      Issued by CASA Project Worcester County on Jan 2021
      CASA Project Worcester CountyAssociated with Jane Cullen, AAP
    • Member Board of Directors

      Issued by CASA Project Worcester County on Sept 2015
      CASA Project Worcester CountyAssociated with Jane Cullen, AAP
    • Committee Member

      Issued by City of Gardner Conservation Commission on Jan 2008
      City of Gardner Conservation CommissionAssociated with Jane Cullen, AAP