Pratibha Kapil

Experience

• 

  Oxylane Group (Decathlon)

  Sept 2007 - Jan 2012

  Cordinator- Logistics

  Key Responsibilities• Client servicing - Lead business transactions (imports/exports flow & supply chain management) from company’s regional office in Gurgaon – from North India to Bangladesh & Pakistan o Anchored and lead business transactions with company’s corporate office, Bangalore o Lead & driven processes across teams to ensure on time performance & quality services to customers in the target region• Client advisory – Advised & resolved issues raised from clients/ extended teams related to business transactions• Business related documentation – Business development pitches, Business proposals, environment intelligence, driven internal & external communications of my division• Business Travel - Traveled across my regions for client meetings, business development & customer support for special assignments – Multiple business travels to Bangladesh & France• Training – proposed & conducted internal & external training/ workshops for work projections & budget plansAchievements:• Nominated for internal logistics training like General terms on delivery to warehouse (From manufacturing to end Customer)• Introduced logistics operations in Bangladesh in 2010; singlehandedly executed operations• Appreciation award for training o ‘Managing Export Flows’ o Discovery Logistics thru Production• Traveled for business on client recommendation Show less

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  Harley-Davidson Motor Company

  Dec 2013 - Jan 2016

  Logistics Adminstrator

  • Outbound distribution PAN India- Handle the surge volume of MC from Bawal to all India dealership with affective planning • Import Custom Clearance (PAM)- Coordination with FF and CHA for the on time delivery of shipment at Warehouse. I have improved on the KPI’s for the all the incoming shipment in India • 3PL Management- I Handle the warehouse distribution & cross dock at Mumbai for PAM. Continuous improvement in achieving the target enhance the customer experience. On time Inward and Outward of the shipment to enhance customer experience• SPOC for Dealers: Record of RMA claim with dealership & RDC on weekly basis . Quarterly review with dealership on transportation to helps us improve our services.• MIS & Reporting – Monthly review of KPI’s with Service providers on warehouse, Vehicle utilization and Custom clearance cost. Show less

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  Bettaway Supply Chain Services

  Mar 2022 - now

  • Project Manager

    Jun 2022 - now

  • Operation associate

    Mar 2022 - Jun 2022
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  PalletTrader

  Jun 2022 - now

  Project Manager