Sara Beers Templin

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Greater Cleveland

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Timeline
About me
Product Manager at Federal Reserve Bank of Cleveland
Education
- Saint Anselm College
  2005 - 2009
  Bachelor of Arts; Science International Relations
  Course Highlights: Introduction to International Relations, Comparative Government and Politics, International Law, European Socialism, Modern Latin America, Modern Africa, Research Methods, International Business Management, Elements of Political Theory, Slavery and the Slave Trade, International Integration; Politics of Sub-Saharan Africa, Diplomacy, Senior Seminar. Completed the regionally recognized Humanities Program and courses
Experience
- Bostonpost Technology
  Jun 2009 - Oct 2011
  Responsible for assisting customers by phone or email with questions or concerns about using the software. Demonstrated an understanding of funding programs including HUD, USDA, and Tax Credits along with the requirements of compliance for each. Interpreted error messages customer's received while operating within the software. Reported and tested problems found in the software to programmers. Managed email support cases that were received and distributed these to other members of the support team. Submitted enhancement requests from customers to Product Management. Show less
  - Implementation Specialist
    Aug 2010 - Oct 2011
  - Customer Support
    Jun 2009 - Aug 2010
- MRI Software LLC
  Oct 2011 - Feb 2015
  - Product Owner- Bostonpost
    Jan 2013 - Feb 2015
  - Solutions Consultant, Global Professional Services
    Oct 2011 - Jan 2013
- Medical Mutual
  Feb 2015 - Nov 2019
  - Digital Experience Program Analyst
    May 2016 - Nov 2019
  - Business Solutions Analyst
    Feb 2015 - May 2016
- CareCentrix
  Nov 2019 - Mar 2021
  Product Owner - Agile/SAFe
- Federal Reserve Bank of Cleveland
  Mar 2021 - Jul 2024
  - Product Manager
    Apr 2022 - Jul 2024
  - Senior Product Owner
    Mar 2021 - Apr 2022
- Federal Reserve Bank of Richmond
  Jul 2024 - Nov 2024
  Product Manager
- Federal Reserve Bank of Cleveland
  Nov 2024 - now
  Product Manager
Licenses & Certifications
- Certified SAFe® 5 Product Owner/Product Manager
  Scaled Agile Inc
  Feb 2020
  View certificate
- Digital Product Management
  Boston University
  Jun 2022