Sara Beers Templin

Sara Beers Templin

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location of Sara Beers TemplinGreater Cleveland

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  • Timeline

  • About me

    Product Manager at Federal Reserve Bank of Cleveland

  • Education

    • Saint Anselm College

      2005 - 2009
      Bachelor of Arts; Science International Relations

      Course Highlights: Introduction to International Relations, Comparative Government and Politics, International Law, European Socialism, Modern Latin America, Modern Africa, Research Methods, International Business Management, Elements of Political Theory, Slavery and the Slave Trade, International Integration; Politics of Sub-Saharan Africa, Diplomacy, Senior Seminar. Completed the regionally recognized Humanities Program and courses

  • Experience

    • Bostonpost Technology

      Jun 2009 - Oct 2011

      Responsible for assisting customers by phone or email with questions or concerns about using the software. Demonstrated an understanding of funding programs including HUD, USDA, and Tax Credits along with the requirements of compliance for each. Interpreted error messages customer's received while operating within the software. Reported and tested problems found in the software to programmers. Managed email support cases that were received and distributed these to other members of the support team. Submitted enhancement requests from customers to Product Management. Show less

      • Implementation Specialist

        Aug 2010 - Oct 2011
      • Customer Support

        Jun 2009 - Aug 2010
    • MRI Software LLC

      Oct 2011 - Feb 2015
      • Product Owner- Bostonpost

        Jan 2013 - Feb 2015
      • Solutions Consultant, Global Professional Services

        Oct 2011 - Jan 2013
    • Medical Mutual

      Feb 2015 - Nov 2019
      • Digital Experience Program Analyst

        May 2016 - Nov 2019
      • Business Solutions Analyst

        Feb 2015 - May 2016
    • CareCentrix

      Nov 2019 - Mar 2021
      Product Owner - Agile/SAFe
    • Federal Reserve Bank of Cleveland

      Mar 2021 - Jul 2024
      • Product Manager

        Apr 2022 - Jul 2024
      • Senior Product Owner

        Mar 2021 - Apr 2022
    • Federal Reserve Bank of Richmond

      Jul 2024 - Nov 2024
      Product Manager
    • Federal Reserve Bank of Cleveland

      Nov 2024 - now
      Product Manager
  • Licenses & Certifications

    • Certified SAFe® 5 Product Owner/Product Manager

      Scaled Agile Inc
      Feb 2020
      View certificate certificate
    • Digital Product Management

      Boston University
      Jun 2022