Deepak Bhasin

Experience

• 

  Qatar Airways

  Mar 2007 - now

  Lead in the implementation of the 5-Star on the Ground services strategy.Contributes to the development and implementation of strategic plans for the region and ensures that business strategy and performance objectives are cascaded to the region.Plans, manages and sets-up new airport operations in line with company expansion strategy.Ensures that new stations are assessed, appropriately budgeted, with relevant services contracted and operational functionalities are in place.Plays an active part in the construction and control of the annual airport budget Ensures that regions self-audit conducted and reported as per QR Ground Services regulations.Facilitates each station’s ability to achieve 5-Star on the ground service.Monitors and assesses station KPI’s throughout the region and evaluates their continued effectiveness to meet the objectives.Guide Airport Services Manager (ASMs) and stations to ensure that the agreed KPIs are achieved.Works closely with the Senior Management team to develop Business Contingency Plan.Ensures that all assigned regional airports are trained and capable of dealing with all irregular operational disruptions.Ensures the highest standards for all aspects of Ground Handling by Third Party Handling Agents and suppliers across the region.Reports local station deficiencies, operational and financial shortcomings.Improves GHA supplier performance and reduces overall regions costs.Develops, builds and maintains a global awareness of safety/ security and quality culture at all airports within the assigned region.Conducts and conclude on investigations pertaining operational lapses and propose corrective/ disciplinary action in coordination with HR and labour law.Conducts annual performance reviews for the ASMs Addresses organizational and people development, succession planning, operational performance and business growth.Establishes the department or teams objectives and priorities to align with and support business objectives. Show less

  • Regional Airport Services Manager - Northern Europe

    Feb 2020 - now

  • Airport Services Manager

    Mar 2007 - Feb 2020