Megan Efferding Eckersley

Experience

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  Signature Performance, Inc.

  Jan 2010 - Nov 2012

  Supervise, assist and evaluate operations staff.Conduct & document weekly staff meetings.Motivate, promote and direct operations staff to meet goals.Monitor day-to-day functions of the business.Ensure employees are qualified and knowledgeable about given tasks.Determine workflow. Verify each patient’s coverage with insurance companies.Work daily on Microsoft Excel.Assist with locating missing files in a timely manner.Verify the patient’s information to make sure it is correct.Worked in a fast-pace/high stress environment while maintaining quality work.Follow-up on and resolve claims.

  • DoD Operations Supervisor

    Apr 2012 - Nov 2012

  • VA Follow-up Specialist

    Jan 2010 - Apr 2012
• 

  Nebraska Department of Correctional Services

  Jan 2013 - Jun 2015

  Unit Caseworker

  Provide quality customer/client serviceWork daily in Microsoft Excel/Microsoft OfficeSupervise inmates in a wide variety of situations and activities Crisis Intervention and Conflict Resolution trainingMaintain the safety and security of the institutionReport observations and information to assist in the development of personalized treatment programs

• 

  Willow Tree Daycares

  Jun 2015 - Aug 2021

  District Manager

  Supervise, assist, and evaluate managers.Conduct and document weekly staff meetings.Monitor day-to-day functions of the business.Ensure employees are qualified and knowledgeable about given tasks.Conduct interviews.Provide quality customer/client service.Recruit employees.

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  UnitedHealth Group

  Feb 2017 - Aug 2021

  • Supervisor Account Services Manager

    Mar 2019 - Aug 2021

  • Issue Management Advocate

    Feb 2017 - Mar 2019