Michelle Cabalic

Experience

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  Nordstrom

  Jun 1996 - Jun 1997

  Fashion Board

  • Fashion Board for Brass Plum Juniors division.• Organized fashion shows and runway modeling.• Creatively put together fashion ensembles/modelling.• Attended monthly meetings and gained experience working in groups.• Customer service/Stock/Cashier

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  Nine West Group

  Jan 1998 - Dec 1998

  Sales Associate & key holder

  • Sales, stock, cashier & customer service representative of shoes & accessories.• Promoted to third key holder of the store.• Responsible for opening & closing store.• Supervised fellow associates.

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  Nordstrom

  Jan 1999 - Nov 2008

  • Department Manager/Supervisor for Accessories and ladies shoes division • Promoted three times in manager roles for the duration of this time.• Responsible for owning the business of the department as well as the store.• Provide and coach a high level of customer service.• Set daily department sales goals, sales associate goals, personal goals, monthly & annual goals.• Coach, motivate, inspire & lead employees up to Nordstrom standards of selling, product knowledge, merchandising, professionalism, teamwork, ethical conduct & communication.• Schedule up to ten employees.• Plan and successfully execute events, promotions and item focuses.• Develop flyers including flyers via email to promote sales, events, holidays, etc., thus to drive department business.• Responsible for selling cost budget.• Interview job applicants and hire qualified associates.• Visual Merchandise and create floor plans & schematics.• Generate department contests to motivate team to increase sales.• Work with numerous vendors, carry out merchandise claims, contact vendor for return authorizations, etc.• Act as store manager in store manager’s absence and responsible for ensuring the store meets daily goals, customers and employees are taken care of, making upper level decisions, motivating associates to achieve goals and resolving issues.• Inventory control, plan and execute department inventory, create initiatives to prevent loss & successfully reduce merchandise loss.• Perform inventory processes including, markdowns, ticketing, stock organization, weights & measures and paperwork.• Promote & open credit accounts to meet quotas.• Know and educate current fashion trends and styles.• Communicate department needs to buyers, regional manager & store manager on a daily basis.• Expand personal trade with customers. Show less

  • Department Manager

    Sept 2003 - Nov 2008

  • Sales Associate

    Jan 1999 - Sept 2003
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  Freelance

  Mar 2003 - now

  Dj
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  JUUT Salonspa

  Nov 2007 - now

  Assistant Manager

  Providing a daymaking experience to clients and staff alike | Managing 30 employees | Inventory control | Operations | Admin | Merchandising | Coaching | Team building | Training | Interviewing | Data entry | Event Coordinating | Payroll | Reservations | Staff Scheduling | Problem Solving | Business Analysis | Reviews | Personal Relations | HR | Conflict resolution | Leading teams to meet goals for service & retail

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  Action Cleaning

  Feb 2017 - Sept 2017

  Office Manager

  Office Manager | Executive Assistant | Administrative | Staff recruiter | Staff Supervisor | Service Sales and Booking | Client Relations | Scheduling | Payroll | Support

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  DoorDash Driver App

  Jun 2018 - now

  Food Delivery