Patrick Heeks

Patrick Heeks

Owner and Operator

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location of Patrick HeeksNew York City Metropolitan Area

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  • Timeline

  • About me

    Manager, Strategy and Operations - Executive Services at Gartner

  • Education

    • Fairfield University

      -
      Finance and Entrepreneurship
  • Experience

    • Heeks Lawn Care

      Apr 2008 - Sept 2017
      Owner and Operator
    • Patterson Country Club

      Apr 2015 - Aug 2018
      Caddy

      - Analyze conditions to advise players on proper club selection or potential action with respect to course peculiarities

    • Direct Voice Solutions

      May 2016 - Jan 2017
      Marketing Specialist

      - Redesign and publish company website using Wordpress- Analyze social media trends and monitor impact on the clients- Conduct research on new client prospects

    • Augeo Marketing

      Jun 2016 - Jul 2016
      Marketing Intern

      - Utilized Lead Generation tactics to find and initiate contact for 90 future clients - Analyzed customer data to provide feedback on Augeo services and programs- Created monthly newsletters highlighting the featured products and promotions

    • West Corporation

      May 2017 - Dec 2017
      Project Management Intern

      - Create and manage product social media pages- Analyze impact reports to optimize product exposure to new and existing clients.

    • GECAS

      May 2017 - Jul 2017
      Commerical Intern

      - Analyze cash flow models to make recommendations on aircraft placement- Conduct market research used for fleet analysis and portfolio valuation- Support deal team on pricing proposals, aircraft redeployment and aircraft return

    • Portfolio Advisors, LLC

      Jul 2017 - Sept 2017
      Intern

      • Update and send quarterly Fund update calls to 1400 LPs• Organize and summarize performance updates across over 200 partnerships• Assist real estate team in review of multifamily portfolio totaling $270.5mn across six garden-style properties in U.S• Prepare market study reports for each asset, including analysis of market dynamics, demographic and economic growth drivers, construction pipelines and rent forecasts for asset’s respective market, submarket and specific location

    • Summer Street Advisors, LLC

      Jan 2018 - Apr 2018
      Analyst Intern
    • GLG (Gerson Lehrman Group)

      Jul 2018 - Dec 2018
      Research Associate

      GLG’s mission is to transform the way top professionals share expertise and learn. We curate custom learning experiences with professionals and thought leaders around the world. GLG organizes conversations, small group meetings, mentorships, surveys, and other interactions with a membership of more than 500,000 experts and thought leaders. Technology-driven and nimble, our 1,000 employees work in 22 offices around the globe. GLG is the world’s largest membership for professional learning.

    • ISG (Information Services Group)

      Jan 2019 - Nov 2021

      - Member of ISG Digital Leadership Council, providing thought leadership to Executive Board on Digital Initiatives and Corporate Strategy. Primary focus to analyze emerging topics/areas for investment through organic or inorganic growth opportunities. Additional activities include Product/Service development for Digital growth initiatives- Member of Technology Modernization Practice and Strategy Capability Team- Create and lead Cloud+ Certification for internal ISG resources. Key objective is to drive a deeper understanding of industry best practices and ISG engagement methodology- Oversee and mentor analyst level resources for both client and internal projects- ISG Digital Expert Certification Show less - Perform market assessments to determine possible acquisition targets in alignment with ISG corporate growth strategy, present actionable findings to CEO and Internal Executive Board- Build and analyze Financial Base/Business case for multiple clients across various industries to assess feasibility in conducting a digital transformation transaction- Lead Program office for enterprise wide Transformation initiatives impacting 250+ employees. Tasks included creating project plans, status reports, and risk / issue logs to facilitate project management and support the ISG engagement leadership- Product Manager for TaskX, an internal tool leveraging several Microsoft products (such as Planner, Workflow, and Teams) designed to optimize bench resource time allocation- Lead taskforce to redesign ISG methodology on conducting CAS (Collaboration and Alignment Sessions) workshops digitally; provide training workshops to internal resources- Create various data visualizations and dashboards leveraging large data sets to drill into sales opportunities, project profitability tracking, and performance reporting- Conducted data-analysis to identify gaps in reporting for Service Desk ticket data across all global markets to achieve data normalization and standardization across markets Show less - Provide program management support for sourcing projects impacting 100+ employees. Specific activities include guiding client/provider staff through ISG transition methodology, actively managing transition progress through data driven quality gates, facilitate operational alignment workshops and ensuring all key transition actions are completed.- Perform pricing sensitivity analysis and determine contract implication based on shifts in labor and business demand- Assist in contract negotiations for sourcing and extension transactions with TCV up to $450MM- Implemented new, standardized operating processes that have helped drive better efficiencies and communication across sales markets- Develop and deliver presentations to multiple C-Suite Client Executives Show less

      • Senior Consultant – Digital Strategy and Solutions, Americas

        Apr 2021 - Nov 2021
      • Consultant

        Apr 2020 - Apr 2021
      • Business Analyst

        Jan 2019 - Apr 2020
    • Gartner

      Nov 2021 - now
      Manager, Strategy and Operations - Executive Services
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Jun 2021
      View certificate certificate