Olivia Ferguson

Experience

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  First Step Medical Clinic

  Jun 2017 - now

  Medical Administrative Assistant

  Lab and Physician’s assistant responsible for performing drug screening tests, and managing methadone/suboxone prescriptions. Other duties include managing patient charts/appointments and using EMR to create patient files and notes. In this role, I strive to aid patients in achieving long-term treatment goals by completing medical tests accurately, and creating professional relationships with patients that promote positivity related to the patients' treatment plan.

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  Queen's University

  Sept 2019 - May 2021

  Front Desk Representative

  Front Desk Representative for Residence at Queen’s University, responsible for providing a variety of services and information to the residence student population, parents, and staff.

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  Queen's Naturopathic Society

  Sept 2020 - May 2022

  • President

    Mar 2021 - May 2022

  • Wellness Representative

    Sept 2020 - Mar 2021
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  Dell Technologies

  May 2022 - now

  Healthcare Intern

  2022: Spearheaded the revamp of the healthcare solutions catalogue and played a pivotal role in designing the Dell 3D Hospital online platform, enhancing user experience and accessibility for healthcare providers.2023: Conducted in-depth research on over 52 pharmaceutical organizations, developing strategic account plans to foster partnerships with industry leaders such as Pfizer, Moderna, and GSK. This initiative aimed to leverage technology for improved patient outcomes and operational efficiency.2024: Currently exploring a holistic approach to AI in healthcare, while actively project managing collaborative initiatives between Dell Technologies and Cincinnati Children's Hospital, aimed at integrating cutting-edge technology into pediatric care. Show less

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  Alpha Science Laboratories

  Sept 2023 - now

  Student Account Representative

  Student Representative acting as the on-campus ‘Go To” person for CCNM students who seek information about ASL products, treatment protocols, assisting with on-campus educational events promoting awareness and knowledge of the ASL line of products, etc.