Ashley Veal

Experience

• 

  Payless

  Aug 2010 - Oct 2012

  Assitant Store Manager
• 

  JPMorganChase

  Nov 2012 - Oct 2019

  Performed case reviews to prevent the onboarding of high-risk commercial customers and completed special projects to maintain and re-enforce Anti-Money Laundering regulations for multiple LOB Escalations departments. Therefore, mitigating reputational and regulatory risks nationwide for JPMC. Completed 3-5 reviews daily. Successfully accepted high-volume consumer calls and provided tailored resolutions, advice, and services to each client's needs and issues. Exceeded all adherence and KPI expectations as well as received flawless ratings for customer satisfaction surveys. Balanced and anticipated the transactional currency needs of the branch and each teller. Ensured compliance with all internal controls, policies, and procedures. Consistently cross-sold 10-15 prosperous referrals for products and services each month.

  • Due Diligence Specialist

    Jun 2016 - Oct 2019

  • Telephone Banker

    Jun 2015 - Jun 2016

  • Vault Bank Teller

    Nov 2012 - Jun 2015