Mohammed Suhail K S

Experience

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  KERALA VISION BROADBAND

  Jul 2021 - Aug 2022

  Area Network Support Engineer

  • Designed and deployed end-to-end broadband network solutions to ensure high availability and performance across multiple customer areas.• Provided technical support for complex network issues, identifying root causes and implementing effective solutions to maintain optimal service levels.• Continuously monitored network performance using tools like [Observium, PRTG], ensuring the integrity and security of the network infrastructure.• Configured and troubleshot network devices, including switches, OLTs, and ONTs to meet company standards and client requirements.• Conducted site surveys and installed network equipment, ensuring seamless connectivity and minimal downtime. Show less

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  KARVY INNOTECH LTD.

  Aug 2022 - May 2024

  L1 Network Engineer

  • Proactively monitor and troubleshoot the bank’s network infrastructure, ensuring minimal downtime and fast issue resolution. Respond to network alarms and incidents, escalating complex issues to senior engineers as necessary.• Provide technical support for users and internal teams, addressing network-related concerns including connectivity issues, VPN configurations, and wireless network troubleshooting.• Assist in the setup, configuration, and deployment of networking hardware such as routers, switches, firewalls, and access points to meet organizational and project requirements.• Maintain and update network documentation, including network diagrams, configurations, and incident logs. Generate regular reports on network health, performance, and outages for internal teams and management.• Resolve network-related faults and escalated tickets, ensuring fast and efficient resolution of hardware, software, and connectivity issues across branch locations.• Coordinate with vendors and third-party service providers for hardware installations, repairs, or replacements, ensuring service-level agreements (SLAs) are met.• Configured and optimized routing (BGP, static, policy routing) and traffic engineering using Route Maps, ACLs, and other advanced network configurations.• Utilized ServiceNow and TechZone for incident management, maintaining high service uptime and operational efficiency. Show less

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  Sify Technologies Limited.

  Jun 2024 - Dec 2024

  Senior Network Engineer

  • Lead the design, configuration, and deployment of secure, scalable, and high-performance network solutions for Dhanlaxmi Bank, ensuring seamless communication across DC, DR, Branches and remote locations.• Provide advanced troubleshooting for network-related issues, including connectivity, latency, and hardware failures, while minimizing downtime and ensuring optimal system performance.• Configure and maintain complex routing and switching protocols (e.g., BGP, static, PBR, VLANs) across the bank's network infrastructure to ensure efficient data flow and communication.• Implement, configure, and manage firewalls, VPNs, and other security measures to protect sensitive banking data and maintain compliance with industry regulations.• Monitor network performance using industry-standard tools (e.g., WhatsUp Gold, InfraonIMS, NetFlow Analyzer) to identify and resolve bottlenecks, and proactively enhance network speed and reliability.• Maintain detailed documentation of network configurations, topology diagrams, and troubleshooting procedures for internal reference and audit purposes.• Guided L1 engineers and resolved their queries, enhancing their technical knowledge and improving team performance.• Back up and IOS upgradation in Firewalls, Routers and Switches.• Implemented and maintained Aruba ClearPass NAC and Fortinet SD-WAN solutions.• Designed and implemented network infrastructure for multiple spokes. Show less