
ALI SYED
Assistant Manager, HR

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About me
Head of HR | Talent & Culture | Employee Benefits | Policies & Implementaion
Education

Compu College School of Business, Canada
2001 - 2003Computer Network Services Diploma IT Networking AComputer Network Services Diploma -- 2 Years

McGill University
2003 - 2007BSc Management; Human Resources AActivities and Societies: MUNS, MIS, CIPD, ITANS and ISA (the International Student Alliance) Distinction

The University of Lahore
2009 - 2011Execuitive Master of Business Administration (E-MBA) Human Resources Development Distinction A+Activities and Societies: Yellow Belt in Toast Masters, Pakistan. Relevant Coursework: Wrote research papers on Star Recruitments, Talent & Leadership Development, Management Skills Development, International Dimension of Organizational Behavior, Diversity and the Workplace in developing economies.
Experience

RBC
Apr 2003 - Jan 2007Assistant Manager, HR• Champion employee engagement activities to create a great working environment.• Scheduled and organized interviews.• Manage bi-annual salary planning process including market research and compensation recommendations.• Work with Talent Acquisition to fill open positions. Participate in the Talent Review process to identify succession plans and develop action plans to address gaps.• Evaluate the effectiveness of programs/processes and recommend improvements and solutions.• Establish and maintain good working relationships with internal customers, government authorities, and works for the council.• Work closely with the Centre of Excellence / HR Shared Services team across different locations to collate information for management reports and HR analytics.• Manage the recruitment process for non-managerial positions (in alignment with the Manager HR) according to defined standards.• Prepared, developed, and implemented procedures and policies on staff recruitment.• Provided assistance in conducting Exit Interviews.• Final settlements. Show less

GEMS Educational System
Nov 2008 - Sept 2012Head of Human Resources / Partner• Ensures that strong leadership and coaching culture permeates the organization.• Driving effective people practices through effective hiring strategy, rewarding, motivating & retention strategy, and talent differentiation for high performance.• Review and develop the HR organization, process, system, and infrastructure to ensure operational excellence in HR processes and maintain a robust HR governance framework.• Consulted legal counsel /department to ensure that policies written complied with federal and provincial labor laws.• Analyzed wage and salary reports and data to determine competitive compensation plans for new hires.• Recruited, interviewed, tested, and selected employees to fill vacant positions.• Planned and conducted new employee orientations to foster a positive attitude toward company goals.• Coordinated management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment cases.• Prepared reports and recommended procedures to reduce turnover. Show less

HIGHER EDUCATION, U.K. (DFID Chapter, Pakistan)
Oct 2012 - Dec 2014Manager, HR• Leads the development of comprehensive workforce planning and analytics methods, models, and projections.• Consults with HR and business leaders to understand the critical talent priorities, formulate talent hypotheses, and conduct analysis informing strategic objectives.• Identifies, analyses, and presents HR data and reports to assist in improving organizational short and long-term strategic workforce planning efforts.• Supports management with technology and operations capabilities development projects.• Documents current admin processes, removes duplication work, and establishes global standards.• Support Performance Management including low-performance management and disciplinary measures in alignment with other managers and line managers.• Ensured that succession planning takes place at all levels and has contingency plans for vacancy fulfillment.• Taking care of Grievance Management and disciplinary actions.• Developing & updating HR policies according to the company's needs and ensuring their rightful application and compliance Show less

DHA Lahore Official
Jul 2015 - Mar 2019Additional Director, HR• As a member of the human resource program’s team, contribute to change and relational management processes in the HO and its affiliates i.e., Army.• Reporting and insights to inform business decisions.• Successfully deployed approach to Workforce Planning as part of the department's financial planning cycle.• High resilience, robustness, and an unwavering focus on delivering tough business outcomes.• Partner with directors of other departments, to ensure transitioning managers receive the first 90 days of support to accelerate performance in the role.• Develop and implement programs that foster sound employee relations and engagement.• Oversee senior management succession and leadership planning, and work with senior management to establish a robust management succession plan.• Create and execute network headcount, talent acquisition, and employee development strategies across the organization.• ERP automation, recruitment, and selection, appointment, transfer, and deployment of staff, induction and probation, and performance management processes, including disciplinary and diminished work performance procedures.Web: www.dhalahore.orgEmail: ad.hr@dhalahore.orgUAN: 042-111-342-547 EXT: 2126 Show less

Wibe Global Inc.
Apr 2016 - Apr 2021Head of HR• Ensures that strong leadership and coaching culture permeates the organization.• Contributes to the business strategy by helping business leaders to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes.• Provides management with coaching and consulting support in all areas of the employee lifecycle, including selection, assessment, development, deployment, engagement, and retention of talent.• Bring about process improvements in the assigned business functions.• Works with HR colleagues to identify ways to further share resources, create efficiencies and develop synergies in the HR function.• Manage employee relations including conducting investigations and resolving queries of employees pertaining to policies, processes, payroll, etc.• Integrating the talent management processes across all locations.• Review and develop the HR organization, process, system, and infrastructure to ensure operational excellence in HR processes and maintain a robust HR governance framework.:Web: www.wibeglobal.comEmail: alisyed@wibeglobal.comTelephone: +44 870 068 7693 Show less

Medics Billing Inc
May 2021 - Apr 2023Director, HR• Develops strategy, prepares proposals, negotiates contracts, and executes projects.• Work collaboratively with the team to review, recommend and implement changes to HR processes to ensure optimization, streamlining, and compliance.• Leading team of 6 Human Resource professionals in the US, and 8 Human Resource professionals in Pakistan with various functions, including sourcing, payroll, learning & development, compensation and benefits, and many more.• Chairing senior management committee meetings with 3 employee representatives each (from both countries) to build and improve rapport between the company and employees.• Ensuring compliance with, US and Pakistani labor laws and with health and safety regulations.• Secured hiring of 60+ employees during a difficult time globally and economically.• Overseeing USD $0.75 million budget annually for the USA and PAK roles.• Also overseeing the employee retention program, I and my team have reduced retention by 33% in the first two quarters of 2022.:Web: www.medicsbilling.comEmail: asyed@medicsbilling.com; info@medicsbilling.comUS Toll-Free: +917-512-2869 Show less

GEMS TECHNOLOGIES. Pvt Ltd.
Jun 2023 - nowHead of HR, Talent & Culture• Currently leading 6 teams and developing and implementing performance and talent strategy at Gems Tech.• Implemented a Talent Review Process in our Pakistan offices, (Lahore & Karachi) to assess their current talent pool and identify areas for improvement and training if required.• To track and monitor individual employees, departments, and the organizations overall, we developed, implemented, and are still working on an effective Performance Management System model to uphold all 5 components for an effective management style.• We successfully implemented and maintained a cultural transformational framework internally and externally. Internally we used a Clan Culture and externally a strict Market Culture.• My team and I were initially responsible for employee experiences and engagements in different projects, having one-on-one conversations, giving and receiving continuous feedback, setting and tracking goals, recognizing employee achievements, and helping line managers become better leaders. These tools helped us improve employee engagement levels and respective teams were able to identify the focused areas.• We in HR at Gems Tech, align talent and device strategies on Employer Branding.• Every day we make sure to create a working environment and culture where every individual can feel safe and have a sense of belonging and is empowered to achieve their full potential. As the Head of HR, I make sure that it happens day in and day out. Show less
Licenses & Certifications

A+
NovellJan 2002
GPHR
SHRM
Honors & Awards
- Awarded to ALI SYEDAcademic Excellence Award The University of Lahore Dec 2010 Got the Award for the highest GPA for the acedemic year 2010. GPA Earned = 3.65 out of 4.00
- Awarded to ALI SYEDBest Public Speaker of 2003 Toast Master Guilds, Public Speaking Forum, Canada Aug 2003
- Awarded to ALI SYEDMilitary Scholarship Pakistan Army Jan 1993 I was given the Army Scholarship for 1 year by the Chief of Staff (ARMY) for brilliant acedemic results scoring 87% for 3 consecutive years.
Volunteer Experience
Volunteer Agent - Halifax Buskers Festival
Issued by Halifax Regional Municipality
Associated with ALI SYEDMotivational Speaker
Issued by Toastmasters International on Sept 2000
Associated with ALI SYEDStudent Volunteer
Issued by Red Cross Youth on Sept 2000
Associated with ALI SYED
Languages
- enEnglish
- frFrench
- arArabic
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