Adarsh Dwivedi

Adarsh Dwivedi

Customer Engineer

Followers of Adarsh Dwivedi261 followers
location of Adarsh DwivediDelhi, India

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  • Timeline

  • Skills

    Microsoft office
    Microsoft excel
    Microsoft word
    Powerpoint
    Customer service
    Teamwork
    Photoshop
    Social media
    Public speaking
    C++
    English
    Linux system administration
    Windows system administration
    Visual basic 5.0/6.0
    Html
    Javascript
  • About me

    Experienced System Admin with a demonstrated history of working in the information technology and services industry. Skilled in Windows Administration, Active Directory, DNS, SCCM . Strong information technology professional with a Diploma in CSE focused in Computer Science & Engineering from Board Of Technical Education.

  • Education

    • Board Of Technical Education

      2009 - 2012
      Diploma In CSE Computer Science & Engineering
    • Kanpur University, India

      2013 - 2016
      Bachelor of Arts - BA History 50
  • Experience

    • HCL Infosystems Ltd.

      Sept 2012 - Jun 2018
      Customer Engineer
    • Onward Eservices Limited

      Jun 2018 - Dec 2018
      Windows Administrator
    • HCL Infosystems Ltd.

      Dec 2018 - Sept 2019
      System Administrator
    • Progressive Infotech

      Sept 2019 - Oct 2020
      Senior System Administrator
    • Wipro

      Oct 2020 - Jun 2023
      • Lead Administrator

        Oct 2022 - Jun 2023
      • Senior Administrator

        Oct 2020 - Oct 2022
    • SBI Card

      Jul 2023 - Feb 2024
      Senior Manager Compute

      ▪ Fulfilling administrative responsibilities including management of active- directory, group policy management, creating and modifying user accounts, security groups. OU Management. Service Accounts and generic account management. ITGC and RCSA audits in respect to ADDS▪ Holding multifaceted responsibilities to configure, install and administer datacenter compute infrastructure and systems that consists 1K+ devices and support a staff of 22000+ personnel.▪ Responsible to manage Highly available datacenters, Chassis, SAN, RACK Servers.▪ Installation and configuration of SCCM server including distribution points to facilitating monthly patching, application deployment.▪ Worked on different projects as needed i.e., End User backup solution, Data Retention schedule.▪ Organizing regular trainings and workshops to client for project delivery. PreparingAssessments to analyze the workforce. ▪ Deployed a few tasks scheduler using PowerShell in backend to automate a few tasksWhich significantly helped reducing manually efforts put-in.▪ Responsible for managing end to end Infrastructure Computing domains which include Datacenter hosting, Servers hardware, Operating systems (Windows, Linux)Private infra design, migrations, Servers Virtualization layers (VMware, Hyper-V )▪ Active directory, Messaging and collaboration, Patching, Security management,Storage (EMC, Dell, HPE.) Backup & Restore, Vendors management (Hardware, OEMs), Customers handling, Quality assurance, SLM, Services excellence.▪ Responsible to solidify the existing processes for value added services. Lead for brining in prevent methodologies and digital transformation in Infrastructurecomputing domains through automation, digitization of processes, adopting tools etc.▪ Primary POC for Vulnerability remediation plan, impact analysis and execution.▪ Identify and drive service improvement plans to improve process es, technologiesand people aspects encouraging preventive mindset. Show less

  • Licenses & Certifications