Emily VanLangen

Experience

• 

  Suburban Motors Harley-Davidson

  Jun 2008 - Sept 2008

  Office Assistant

  -Answered telephones-Book kept-Performed computer work-Filed papers

• 

  Suburban Motors Harley-Davidson

  Jun 2010 - Sept 2010

  Retail Sales Associate

  -Folded, priced and sold merchandise

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  Domino's Pizza

  Mar 2011 - Sept 2011

  Delivery Driver; Store Worker

  -Delivered food/drink orders to customers-Prepared food orders for customers-Answered telephone calls-Took food orders from customers-Cleaned store and bathrooms-Folded pizza boxes

• 

  St. Joseph Parish

  Nov 2011 - Aug 2012

  Janitor

  -Cleaned bathrooms, classrooms, and church-Engaged in miscellaneous requests by teachers, boss, etc

• 

  Suburban Motors Harley-Davidson

  May 2013 - Mar 2018

  -Organized and planned all aspects of dealership events-Ordered advertising schedules-Managed advertising budget-Summited advertising co-op reimbursements-Wrote scripts for radio and TV ads-Produced dealership mailers, print ads and in-store flyers-Handled donation requests and sponsorships-Managed dealership’s Facebook, Instagram, mobile app and texting club-Created dealership’s e-mail newsletters-Addressed customer complaints-Performed miscellaneous tasks as assistant to the general manager Show less

  • Marketing/Events Manager

    Aug 2013 - Mar 2018

  • Retail Sales Associate

    Aug 2012 - May 2014

  • Marketing/Events Intern

    May 2013 - Aug 2013
• 

  Nancy Deptolla & Associates

  Oct 2014 - Jun 2015

  Public Relations Assistant

  -Generated media distribution lists-Developed media coverage reports-Produced Word documents and Excel spreadsheets-Wrote press releases

• 

  Integrated Risk Solutions

  Mar 2018 - Nov 2018

  Client Service Assistant

  -Completed Estimated Mods; pulled client loss data from carrier websites, analyzed and entered into Loss Summary-Prepared renewal exposure letters and order renewals-Processed certificate of insurance requests-Processed incoming documents from insurance carriers and reviews for accuracy-Drafted insurance proposals to 90%-Performed weekly follow-ups with carriers on outstanding insurance documents-Served as back up to the Administrative Assistant as needed*Integrated Risk Solutions was acquired by HUB International in November 2018* Show less

• 

  HUB International

  Nov 2018 - Nov 2024

  -Worked with Producers on client service, marketing, and renewal -Handled organization of transactions, paperwork, and internal processing for assigned accounts-Reviewed insurance policies for accuracy-Learned clients’ insurance needs and analyzed insurance plans to determine suitability-Acted as liaison between clients and insurance carriers to resolve issues-Updated agency management system to ensure accuracy of data-Conducted client meetings-Processed standard and special wording certificate of insurance requests-Prepared reports for management as required-Assisted Senior Account Managers and Producers with other duties as needed-Trained Client Service Assistant employees for their role Show less -Checked insurance policies for accuracy-Ordered policy change requests and followed up with carrier for endorsements-Managed the policy endorsement process to ensure correctness -Prepared insurance renewal exposure letters and order renewals -Drafted insurance proposals to 90%-Pulled client loss data; analyzed and entered into loss summaries-Processed incoming standard and special wording certificate of insurance requests-Performed weekly follow-ups with carriers on outstanding insurance documents-Served as back-up to Administrative Assistant as needed Show less

  • Account Manager

    Aug 2023 - Nov 2024

  • Junior Account Manager/Client Service Assistant III

    Mar 2021 - Aug 2023

  • Client Service Assistant II

    Nov 2018 - Mar 2021
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  Wisconsin Center District

  Dec 2024 - now

  Sales Operations Coordinator