
Denise Rambo
Therapist + Clinical Care Coordinator

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About me
UnitedHealthcare- Behavioral Care Manager
Education

University of Saint Francis
1997 - 2001Master of Science - MS Mental Health Counseling/Counselor
Indiana University—Purdue University Fort Wayne
1993 - 1996Bachelor of Arts - BA PSYCHOLOGY
Experience

Park Center, Inc.
May 1998 - Apr 2017Therapist + Clinical Care Coordinator-Demonstrated ability to lead and motivate outstandinghealthcare teams-Investigated and reported issues relating to patient care orconditions that might hinder patient well-being-Developed and implemented clinical care plans to address eachindividuals’ specific healthcare needs-Consulted and collaborated with other healthcare providersand specialists to set up patient appointments and continuedcare

Adams County Memorial Hospital
Jan 2002 - Jan 2017Counselor***PRN***-Conducted intake assesments on a variety of patients-Created engaging topics for group discussions-Fulfilled workplace needs as a part-time employee-Worked on continuing projects and discussions already inmotion

Groups Recover Together
Apr 2017 - Dec 2018Substance Abuse Counselor-Conduct intake assessments to evaluate the individual’sappropriateness for the program-Lead weekly group therapy sessions that build recovery skillsand foster community-Manage two separate offices of over 100 clients per week-Provide clients with recommendations to communityresources-Create and maintain relationships with big stakeholders suchas the Chamber of Commerce-Provide individual support as needed, such as crisisintervention, referrals to other resources, and liaising withoutside parties involved in the member’s treatment-Utilize the custom electronic medical record (EMR) todocument members’ progress in a manner that is efficient andvalue-added, fully digitized, and never bureaucratic-Make discharge decisions, in coordination with the physician,based on the member’s progress in treatment-Conduct regular pill counts and other anti-diversion measures Show less

Lifeline Youth & Family Services
May 2017 - Apr 2018Counselor-Copied, logged and scanned supporting documentation andplaced all information in client files-Verified data integrity an accuracy-Attended meetings and gave reports to state and federalagencies

Bloomington Meadows
Jul 2018 - Mar 2020IOP Therapist- Let IOP group therapy sessions- Provided individual therapy visits as directed- Joined in marketing events- Presented clinical data to coworkers and outside entities

Transitions Medical Center
Mar 2020 - Feb 2023Substance Abuse Counselor- Provides individual therapy to a caseload of 300+ clients- Conducts couples therapy as requested- Act as the sole case manager to all clients

UnitedHealthcare Community & State
Jan 2023 - nowBehavior Health Care AdvocateExcited about my new role at UnitedHealthcare . I look forward to helping serve people in my community in a different capacity.
Licenses & Certifications

Board Certified Counselor
The National Board for Certified CounselorsJan 2009
Masters Addiction Counselor
NAADAC, the Association for Addiction ProfessionalsOct 2017
Licensed Mental Health Counselor (LMHC)
State of IndianaJan 2004
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