Ron Machamer

Experience

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  Best Buy

  Sept 2010 - Feb 2015

  -Manage retail staff, including cashiers and people working on the floor, Help retail sales staff achieve sales targets.-Rectify the deposit, cash balancing and drawer conciliation, research monetary issues and bad debt-Ensure promotions are accurate and merchandised to the company’s standards. Create displays, bundles, signage for promotions.-Analyze operating and financial statements for profitability ratios, meet financial objectives. Utilize information technology to record sales figures, for data analysis and forward planning-Handle customer questions, complaints, and issues for the departments. Show less -Certified in Geek Squad and computer services by completing 87 computer training courses-Managed the customer service counter, put customers into que for the Geek Squad agents, answered customer phone calls promptly, assisted customers with getting the correct products for their exchange-Resolved all customer complaints in a professional manner while prioritizing customer satisfaction-Counted out drawers and managed the safe, counted and reconciled cash deposit daily-Awarded store MVP for the quarter for my hard work and knowledge of customer service and our policies in my first quarter as customer service Show less

  • Sales Team Lead

    Sept 2014 - Feb 2015

  • Full Time Wireless Sales Consultant

    Sept 2013 - Sept 2014

  • Full Time Geek Squad Customer Service Agent

    Nov 2011 - Sept 2013

  • Part Time Cashier

    Sept 2010 - Nov 2011
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  Alternative Strategies

  Dec 2014 - Mar 2015

  Social Media Marketing Intern

  -Develop and manage online marketing campaigns for 3 different clients through Facebook, Twitter, and Google +-Develop and promote online campaigns on social media outlets\​Provide weekly analytics on those accounts-Interact and engage with followers on Facebook and Twitter on behalf of the client

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  Talent Board

  Feb 2015 - Nov 2023

  -Manage onboarding new sponsors and facilitating sponsor relations-Assist Talent Board President with all aspects of global program-Coordinate all event planning and logistics for 3 global awards galas, 1 full day Symposium with over 300 attendees, 14 workshops in North America, and other events-Data research and analysis; candidate experience data platform maintenance and support-Continue to manage survey participants and candidate responses/issues for our global surveys for over 500 participants and 200,000 yearly survey responses-Developing and implementing marketing plan through HubSpotTalent Board is a non-profit organization focused on the elevation and promotion of a quality candidate experience. The organization, Candidate Experience Awards program and its sponsors are dedicated to recognizing the candidate experience offered by companies throughout the entire recruitment cycle and to forever changing the manner in which job candidates are treated. More information can be accessed at http://www.thetalentboard.org. Show less -Manage survey participants and candidate responses/issues for our global surveys, which contain over 500 companies and 225, 000 responses globally-Create and manage company bi-weekly newsletter for all 3 regions; Write and post blogs and articles, handle tweets and updates and upload pictures and videos to create awareness for all social accounts-Work with WordPress to constantly update company website with current articles, content and events-Managed company trade show booth for conferences and travel to facilitate sponsored workshops-Primary phone/email coverage for NAM, EMEA & APAC regions (first to answer all incoming calls and emails related to support needs) Show less -Primary phone/email coverage for NAM, EMEA & APAC regions (first to answer all incoming calls and emails related to support needs)-Participate in online marketing, promotional, and social impressions for the overall program; create and manage social media posts for multiple social media sites-Oversee all aspects of publication order including inventory and maintenance of inventory for all aspects of the programs, including global needs-Oversee all administrative aspects of workshops & Annual Conference including registrations, confirmations, certificates, badges & evaluations, delegate materials preparation and material needs at event site-Filling of materials in general files area; inventory and track all collateral and inventory-Assist with bookkeeping/ accounting functions for CEO, company accounts-Assist in creating a system to maintain online data accuracy and collaboration (website basic developments, website directory, lists, spreadsheets, etc.) Show less

  • Global Program Director

    Jan 2021 - Nov 2023

  • Global Program Manager

    Feb 2017 - Jan 2021

  • Assistant Program Manager

    Jun 2016 - Feb 2017

  • Office Manager Intern

    Feb 2015 - Jun 2016
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  ERE

  Nov 2023 - now

  Candidate Experience Program Director