Dylan Higgins

Experience

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  Auchan

  Sept 2012 - Feb 2014

  Operations Manager (Internship)

  Clients: Supermarkets and drives in East of France (B2B)Logistics analyst audited warehouse against Auchan standards, set up and coordinated a project on warehouse capacity/optimum usage using criteria – inventory turns, LT E2E preparation to delivery, RFT order/delivery, productivity equipment/manpowerLogistics foreman on the shopfloor management 40 staff handling around 30 truck deliveries/day

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  Katoen Natie

  Mar 2014 - Dec 2016

  Logistics Team Leader

  • Logistics Operations Management: Creation of the Inbound department for DOGGLABEL and order preparation activities for multiple clients.• Team management: Recruitment, leadership, task planning, and skills development for 2 team leaders (Master’s logistics apprentices) and a team of 30 logistics operators.• External relations: Coordination with clients and service providers to ensure optimal performance.Results & Achievements:• Lean Management project management (PDCA, 5S, visual management, spaghetti diagram, SOP, and staff training on Lean tools).• Continuous improvement of service level, achieving 97% in 2016. Show less

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  ID Logistics

  Jan 2017 - Jun 2017

  Head of Warehousing Operations

  • Logistics Operations Management: Management of customer order preparation with a weekly volume of 30,000 orders.• Team management: Recruitment, leadership, task planning, and skills development for 2 team leaders, 2 schedulers, and an average of 50 logistics operators.• External relations: Coordination with client - Nespresso.Results & Achievements:• Lean Management project management (standardization of operations, deployment of an analytical resource planning tool).• Continuous improvement of service level, achieving 96% in 2017. Show less

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  OEMServices

  Aug 2017 - Sept 2018

  Method and Project apprentice

  • Lean Project Management: Supporting customer service activities, Import/Export, and logistics.Results & Achievements:• Management of Lean Management project (PDCA, VSM, 5S, SQCDP, staff training on Lean tools).• 30% improvement in the repair part flow.• Contribution to monthly KPI reviews and projects.

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  Sabbatical

  Oct 2018 - Mar 2019

  Traveller

  For the past 6 months, I have been travelling throughout Asia, primarily in Nepal, India and the Philippines. This trip challenged me physically and mentally, and spanned many diverse environments; from the mountains of the Himalayas: to the Thar desert ; to the Sulu sea and South China sea. I was faced with various different cultures, social customs and styles of living. These experiences have changed the way I adapt to situations, and emboldened my sense of curiosity, to listen and understand more carefully, to navigate through uncomfortable situations, and to organise myself. It was a fantastic 6 months and profoundly enriching. Show less

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  Mind Spirits & Co.

  May 2019 - Apr 2020

  Business & Sales Manager

  • Management of Supply Chain Activities: Indirect purchasing, procurement, inventory, logistics, and transport.• Team management: 5 sales representatives• External relations: Coordination with suppliers, clients, and service providers.Results & Achievements:• Creation of KPIs for Sales and Supply chain operations, achieving 92% in 2020.• Improved customer portfolio with a growth of 110%.

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  1275 SA

  Nov 2020 - Nov 2021

  Supply Chain & Logistics Manager

  • Strategic Supply Chain Planning: Created the logistics, the transport management (upstream and downstream), and strategical projects from scratch.• Management of Supply Chain activities: Indirect purchasing, procurement, stock, logistics, transport, and Import/Export across US and EU regions.• Team management: Recruitment, task planning for 4 logistics operators.• External relations: Coordination with Geneva free ports (technical, logistics, customs), transport and logistics and freight providers (3PL), and private customers.Results & Achievements: Implemented a CAPEX-funded WMS to streamline logistics operations with the CTO. Management of strategic projects (CAPEX and OPEX budget): Developed the transport portfolio for temperature-controlled shipments, implemented recording devices, and established warehouse operations at Geneva free port. Show less

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  Andrew Alliance

  Dec 2021 - Dec 2024

  Logistics Engineer

  • Strategic Supply Chain Planning: Production plan for 4 European CMOs (MTO/MTS) and distribution plan.• Management of Supply Chain activities: 3,000 SKUs – purchasing, procurement, and stock, production (backup), logistics, transport, and Import/Export across US, EU and APAC regions.• Team management: Logistics planning (quality control/ nonconformity report/shipping), and skill development of 4 engineers and 1 logistics technician.• External relations: Managing relationships with suppliers, CMOs, customers, service providers, and supervising transport contracts.Results & Achievements: Continuous improvement of service level (OTD), achieving 97% (2024). Lean project management (PDCA, 5S, visual management, SOPs). Optimized CAPEX investment by developing ERP automation solutions. Reduced OPEX costs by 30% (2023) and 50% (2024) through upstream transportation flow consolidation and freight contract renegotiation by 15% (2022). Managed reverse logistics for end customers and participated in a project to create spare parts kits for field engineers with production, R&D and customer service. Show less