DeLisa Adams

Experience

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  Robinson-May Company

  Oct 1989 - Jul 2004

  Collections Specialist/Collections Liaison

  Devise repayment arrangements to bring customer current and re-established customer loyalty. Participate in the collections process for assigned accounts 90 days to 120 days past due. Participate in organizing employee training classes. Manage and assign all charge-off accounts to outside agencies. Liaison between small claims court and agencies to represent Robinson-May once clients Failed to repay debt to agencies.

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  AIU Online

  Jan 2006 - Jan 2008

  Student Accounts Rep

  Student Accounts RepresentativeProcess all accounts receivable, including student accounts activity, and emergency loan accounts. Assist accounting department in minimizing bad debt and exceeding monthly goals. Participate as student accounts representative in new student’s orientations and approving registration. Work closely with Financial Aid, to process all transactions in a timely manner in accordance with federal and state policies. Greet clients, direct calls to proper departments and vendors, and perform all front desk duties Show less

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  Roc Salon & Day Spa

  Jul 2009 - Mar 2010

  Externship- Esthetician

  Procedures: European facials, gentleman facials, mature facials, back treatments, waxing, and makeup and lash applications. Recommend products and advise clients regarding a home care regimen. Appointment setting, retail-sales, and client retention

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  Pamper Your Soul by De'Lisa

  Feb 2010 - now

  Licensed Master Aesthetician

  Master Aesthetician with 1200 hours of advance education and training licensed in the state of California.Summary of QualificationsSkilled in all aspects of working in a relaxing day spa.Analyzing and determining which treatments are suitable for client’s individual needs.Specializes in facials such as: Microdermabrasion, Chemical peels, Vitamin C facials, Proficient in spa software, customer service, sales and spa administration Knowledge in products such as: Bioelements, Epicuren, Control Correctives Show less

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  Piel Skin Care

  Apr 2010 - Dec 2010

  Lead Esthetician

  Procedures: Epicuren Signature facial, chemical and silk peels, BioElements facials, and skin analysis. Develop individualized home care regimen. Attend all training sessions and product knowledge classes. Office duties, appointment setting, retail sales, customer retention.

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  All-in-1

  Jul 2010 - Nov 2012

  Compliance Analyst

  Monitored and audited all backgrounds ensuring timely submission and clearance prior to the start of the assignment. Monitor account aging and unapplied cash regularly and follow up accordingly. Assisted management with special projects and other duties as assigned. Audit payroll prior to billing client to ensure all hour, rates, and special billing was correct. Work collaboratively with team members to achieve common goals, and to maintain responsibilities and commitments. Responsible for building and maintaining effective and productive working relationships with clients. Show less

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  Los Angeles County Office of Education

  Apr 2014 - Oct 2014

  Career Development Assistant

  Communicate with students, employees, and other individuals to explain program information. Assist facilitator to implement educational programs and services. Reinforce learning concepts presented by instructors. Present subject matter to students under the direction and guidance of a facilitator. Collect and analyze data to detect a deficiency in paperwork. Promote extensive community outreach to businesses and organizations to a partnership with programs. Operate office equipment such as photocopiers, scanners, facsimile machines, voice mail systems, and personal computers. Compute, record, and proofread data and other information. Type, format, and edit documents from notes and drafts using MS word. Reconcile and audit all documents for weekly curriculum. Show less

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  UCLA Health Systems

  Oct 2014 - now

  Administrative Asstistant III

  UCLA Health Administrative Assistant III- Rape Treatment CenterAnswer and triage calls, directing to appropriate individuals or departments, Takes voicemail messages off phones and direct appropriately. Provide administrative and clerical support to RTC administrative staff, including typing correspondence, memorandum, data entry, invoicing and tracking of public information materials; Volume photocopying; faxing, retrieving documents and other research materials from library and internet sources; delivering materials between the Department and other agencies, organizations, and private residences throughout Los Angeles County, and assisting in phone relief rotation for Department receptionist. UCLA Health Administrative Assistant II - Stuart HouseManage facility phone and visitor traffic. Maintain therapists and volunteers schedules. Open and close confidential psychotherapy client files. Maintain inventory of facility office supplies and orders additional supplies as necessary. Within appropriate role boundaries, respond to a request for information from other Hospital personnel and the general public about facility functions, services, and policies. In the Office Manager's absence, monitor physical facility operation and responds to an emergency or hazardous conditions. Distribute department's electronic mail transmission. Provide secretarial support to the psychotherapy staff, including typing, photocopying, and filing. Provide secretarial support to the Stuart House Volunteer Director, including typing, photocopying, mailing, filing, and maintain volunteer record. Show less