Sara Olson, AIC

Experience

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  Creative Smiles Dentistry

  Feb 2007 - Aug 2011

  Administrative Assistant/ Dental Assistant

  • Chair side assisting general dental procedures and hygiene services• Insurance verification and scheduling appointments

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  Sam's Club

  May 2011 - May 2013

  Accounting Assistant and Membership Services

  • Sell standard memberships and upgraded others to premium status• Procurement • Utilize customer service skills to exceed member expectations• Complete daily storewide sales reconciliations, preparing deposits, accept incoming cash deliveries

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  Various Dental Offices (Detailed list available upon request)

  May 2013 - now

  Dental Hygienist

  • Extensive Regulatory Knowledge o HIPAAo OSHA• Exceptional customer service skills• Educated customers, while providing direction on individual care needs

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  COMPUTER TROUBLE SHOOTERS

  May 2019 - Feb 2020

  Marketing and Sales Manager

  • Managed multiple sales campaignso Organized simultaneous customer campaignso Handled multiple priorities in a fast -paced environmento Excellent communication skills handling a diverse customer base• Managed Chief Executive’s calendar o Managed meetingso Coordinated daily schedule o Created marketing materials and implemented sales campaignso Collaborated with all levels of management to assure all individuals needs were met in a timely manner• Assisted Chief Executive in preparing materials for campaign and regulatory reporting• Maintain inventory of office supplies and customer marketing campaign materials• Developed customer relationships by tailoring solutions to meet specific requirements and requests• Proficient in Microsoft Office Suite Show less

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  Farmers Insurance

  Feb 2020 - Aug 2024

  Handling and investigating complex indemnity and litigated claims for California as well as medical only claims for Utah and Arizona.

  • Workers Compensation Claims Adjuster

    Sept 2021 - Aug 2024

  • Auto Subrogation claims representative

    Feb 2020 - Sept 2021
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  North American Risk Services (NARS)

  Aug 2024 - now

  Workers' Compensation Specialist

  Handling litigated, indemnity and complex CA and AZ workers compensation claims as a Third Party Administrator (TPA).