Experience

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  Sykes latinamerica s.a.

  Oct 1996 - Jun 2006

  Organizational and development supervisor

  • Relaunch the eLearning platform (Classroomdoor) for the entire population at that time.• Leadership skills Workshop for Team Leaders and Supervisors.• Launch of the virtual distance learning platform of Tec de Monterrey.• Implement and stabilize the corporate “Enable Program” (performance gaps).• Implement and sign off on the On Boarding process starting operations in El Salvador.

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  Baxter international inc.

  Jun 2006 - Jun 2013

  Learning and development supervisor

  • Lead the implementation of Lean Manufacturing BootCamp for the Management Team• Implementation of the Managers Essentials program for middle management in the region• Implementation in Latin-American region the Super Supervisor program• In charge of Manufacturing Regulatory Training; alignment between corporate manufacturingrequirements and local requirements. Appointed learning representative at FDA inspections.• Administration of ISOTrain Platform (LMS)• Extensively instructed in issues related to the Quality GMPs of the plant• Cross training as Production Engineer for 6 months Show less

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  Gsk us

  Jul 2013 - Jul 2021

  • Create and implement a strategic plan to reinforce a culture of self-development in the region based on eLearning platforms (LMS).• Leverage English and other continues e-learning initiatives with all population in the business• Create together with Human Resources a basic development process for new supervisors(Management Essentials)• Partner with HR methods to channel leaders development based on Coaching & Mentoring• Centralize the demand of development processes and Learning Consultancy requested in the regionto create synergy Show less

  • Contract Management Operations - Customer Support

    Mar 2019 - Jul 2021

  • Learning and Development CARICAM

    Jul 2016 - Feb 2019

  • Capability Lead (Finance, IT, HR Hub-Costa Rica)

    Jul 2013 - Jul 2016
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  Biomerics

  Aug 2021 - Oct 2022

  Human resources management

  • Create and launch a Learning and Development plan for the first time in the company• Put in place an On Boarding process to welcome and enchant new hires to the business• Implement a Performance Evaluation mechanism to measure improvement in the team• Schedule a Talent Review Succession plan assessments assure business continuity and growth talent• Standardize and create an internship program to attract high school and college students to the plantfor educational purposes• Partner with Corp. to land and translate learning initiatives in the manufacturing plant Show less

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  Genpact

  Mar 2023 - May 2024

  Hr on-boarding specialist

  Create the On Boarding process for a new account/client• Coordinate the Client´s knowledge transfer process according to their needs• Test and evaluate the On Boarding experience and launch• Coordinate with service providers to assure a delightful experience for the new hires• Other HR admin tasks

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  Kaiser permanente

  May 2024 - now

  Hr learning & development specialist

  In charge of the Welcome Experience to new employees to the company