Andile Kalaka

Experience

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  Smollan

  Jul 2013 - Apr 2014

  Store Merchandiser

  Pioneer Foods Inc. – Johannesburg, Gauteng- Ordered and maintained stock from the company to my assigned retail store- Marketed and influenced customer confidence in associated brands by maintaining shelf health- Installed promotional displays to increase brand awareness and handled stock promotions- Cooperated with the Field Marketer in administering stock counts and damages to ensure that stock inflow corresponds with customer demand for different products at various time intervals- Maintained backup areas to prevent damages on additional stock Show less

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  Direct Channel Holdings

  Jun 2014 - Jul 2014

  Call Centre Representative (under supervision)

  Outbound representative role which included:- working within a fast-paced environment, making on average 8 calls an hour (which equated to an average of 64 calls a day, 320 a week);- marketing and selling life insurance products to prospective clients telephonically;- capturing and verification of customer data;- conducting customer satisfaction surveys and service call backs;- requesting and utilising client referrals through after sales; and- setting up appointments with potential clients contacted through unsolicited calls. Show less

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  Nedbank

  Feb 2015 - Jan 2016

  Administrative Officer

  Client Value Management team, Nedbank Ltd.: Home Loans- Prepared, edited and distributed business communications to affected staff members according to business standards- Cooperated with fellow employees on marketing related campaigns and event preparations- Successfully organised tickets, travel and accommodation for an external event for regional sales heads and their external business partners- Oversaw financial records of the team budget spreadsheet and expenditures- Initiated and followed up on requisitions for purchase order payments using the SAP system- On boarded unregistered vendors to enable payments for work done- Assisted regional sales teams with acquiring branded promotional items for business initiatives- Took on some adhoc initiatives assigned to the team (updating pricing brochures, emailer designs, etc.)Sales team, Nedbank Ltd.: Home Loans- Reinforced relationships with clients, external business partners (estate agents and building developers) and internal stake holders- Initiated and followed up on home loan applications to ensure that responses are within Nedbank’s service level agreements- Kept and maintained a sales spreadsheet to keep track of sales reports and for monitoring progress- Assisted clients in improving their credit scores and administering new and further loans- Completed basic administrative office duties- Completed all compliance training within recommended time frames Show less

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  Nedbank

  Aug 2016 - Jan 2017

  Communications and Events Coordinator

  I am mostly responsible for keeping track of the team's spend and ensuring that suppliers are paid within our service level agreement. I also order promotional items for events, distribute business communications and take on other ad hoc activities assigned to the team.

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  Nedbank

  Aug 2017 - now

  - Vendor management from end to end - Marketing - Finance management - Customer strategy support

  • Home Loans Sales Administration Officer

    Feb 2018 - now

  • Home Loans Sales Administration Officer

    Feb 2018 - now

  • Marketing Specialist

    Aug 2017 - now