Natalie Gilman, CAMS

Experience

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  HSBC BANK USA, N.A.

  Jan 2009 - Sept 2017

  Promoted to lead the alignment of controls, testing, and monitoring functions for Third Party Risk, Collections, Bankruptcy, and Payment Services Departments with corporate policies and evolving global, state, and federal regulatory requirements. * Collaborated in developing new controls, monitoring test plans, and action plans that enabled the Third Party Risk Department to comply with new global vendor risk management processes.* Led annual thematic risk assessments of Third Party Risk, Payment Services, Customer Complaint Resolution, and Special Loans Departments.* Contributed to development of control descriptions and monitoring test plans for all states and departments to ensure adherence to individual state and federal regulations. * Built strategic relationship with Ernst & Young consultants to develop standardized templates, tools, and procedures for the Annual Risk Assessment process. Show less Selected to join newly established Operational Risk Department to enable the Consumer Mortgage Lending business to rapidly remediate compliance issues identified by US Department of Treasury’s Office of Comptroller of the Currency (OCC). * Within one year, established the control structures that enabled the Third Party Risk, Customer Resolution, and Foreclosure Review Departments to comply with internal policies and procedures, and Consent Order requirements.* Established the control environment and monitoring framework that enabled the Third Party Risk Department to comply with CPFB, ABC, and Regulation W requirements within one month. * Enabled the Customer Resolution Department to comply with corporate policies and RESPA (Reg X) requirements within 6 months. * Collaborated with Foreclosure Review Department to strengthen controls and monitor/test plans that reduced operational risk, and enhanced alignment with business practices and HNAH Regulatory policies. Show less

  • Senior Operational Risk Analyst

    Apr 2014 - Sept 2017

  • Operational Risk Analyst - Third Party, Customer Resolution, and Foreclosure Review

    Jan 2012 - Apr 2014

  • Loan Servicing Specialist III

    Jan 2011 - Jan 2012

  • Vendor Management Specialist

    Jan 2009 - Jan 2011
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  Federal Reserve Bank of Atlanta

  Oct 2017 - May 2022

  Bank Examiner

  Provided regulatory supervision of financial institutions (state member banks, financial holding companies, domestic and foreignowned bank holding companies, foreign banking organizations, and non-bank subsidiaries). Charged with the supervision of financial institutions by proactively identifying risks, through on and off-site examination and monitoring activities, to ensure that the institutions are operating in a safe and sound manner and in compliance with applicable laws and regulations. * Performed examinations and inspections of financial institutions, ensuring compliance with applicable laws and regulations, and producing a comprehensive report of findings. Examinations included Compliance (AML/OFAC), Credit, Market, Operations and Financial risks. * Served as Examiner in Charge (EIC), which involves planning, coordinating, and monitoring supervisory activities. Show less

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  Butterfield Group

  May 2022 - Sept 2024

  AML Compliance Manager

  Provides support to local management through management and assessment of Bank’s AML/FC programme to ensure the Group follows local policy, legislative and regulatory requirements. • Liaise with regulatory authority as required. • Manage Compliance risk, ensuring current and new regulatory requirements align to the Bank’s practices, policies and procedures. • Conduct reviews of higher risk relationships as part of onboarding and ongoing due diligence activities. • Address escalated questions, concerns or issues from staff, internal clients or external parties, specific to CDD/KYC requirements, PEP classifications, or other related Compliance matters. • Provide reporting and analytics to internal/external stakeholders, including regulatory authorities. • Perform Compliance Validation testing to ensure effectiveness of risk and controls. Show less

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  Maples Group

  Oct 2024 - now

  VP AMLCO MLRO