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Héloïse Pierotti

Héloïse Pierotti

Summer Job - Saleswoman

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location of Héloïse PierottiGeneva, Geneva, Switzerland

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  • Timeline

  • About me

    ECRM Manager at Clarins

  • Education

    • Guangdong University of Foreign Studies

      2018 - 2018
      Master's degree International Business MBA

      Six months exchange in Guangzhou, China, in an International business MBA.

    • Audencia Business School

      2016 - 2019
      Master 2 in Marketing for Product Development Business, Management, Marketing, and Related Support Services Masters

      Audencia Business School is one of the top 6 Business Schools in France, and one of the few schools in the world that have all three AAMBA, EQUIS and AACSB accreditations. It offers various degree programs, and its students can specialize in Marketing, Management, Accounting or Finance.

    • Panthéon-Assas université

      -
      Master's degree International Business, Trade, and Tax Law

    • Université Panthéon Assas (Paris II)

      2014 - 2015
      General Private Law Master 1

      Panthéon-Assas University is a public university in France. It has always been ranked first in law in national rankings and is seen in France and abroad as "the top law school in France".

    • Université Panthéon Assas (Paris II)

      2010 - 2014
      Private Law Licence

      Panthéon-Assas University is a public university in France. It has always been ranked first in law in national rankings and is seen in France and abroad as "the top law school in France".

  • Experience

    • SANDRO

      Jun 2014 - Aug 2014
      Summer Job - Saleswoman

      Worked as a saleswoman at Galeries Lafayettes and Le Bon Marché in Paris.

    • Boucheron

      Jan 2017 - Jun 2017
      CRM & Client Experience Assistant

      - Coordinated several tools for CRM across different subsidiaries (Europe, Asia-Pacific & Japan)- Led studies on Boucheron clients- Benchmarked for best-practices on newsletter and CRM follow-ups.

    • John Lobb

      Jul 2017 - Dec 2017
      Marketing & Sales Assistant at Hermès Group

      - Marketing coordination between shops, trade partners and central office- Preparation of commercial and financial budgets for end 2017 and 2018- Analysis and visualization of commercial results

    • Kronospan Sebes

      Jun 2018 - Jul 2018
      Sales & Marketing Assistant

      - Sales Reporting on clients- Prospection of new clients- Communication on social media

    • CHANEL

      Mar 2019 - Sept 2019
      CRM Project Manager Assistant

      . Client communication tools (mailings, e-mailings, other formats):- Development of customer communication supports.- KPI: Monitoring the performance of customer communications and sharing key knowledge.. Client analysis:- Participate in the implementation of the segmentation of Perfume, Make-up & Skincare clients.- Generate customer insights.. Coordination with markets: daily exchanges with markets on ongoing projects. . CRM monitoring

    • Niji

      Sept 2019 - Sept 2020
      Digital Consultant

    • OLYN SOFT

      Nov 2020 - Oct 2021
      Project Manager

    • Groupe Clarins

      Jan 2022 - now

      • ECRM Manager

        Sept 2022 - now

      • CRM & Digital Project Manager

        Jan 2022 - Sept 2022

  • Licenses & Certifications