Experience

• 

  Nitel

  Feb 2001 - Mar 2009

  • Senior Officer I (Transmission Projects)

    Apr 2006 - Mar 2009

  • Senior Transmission Engineer

    Jun 2003 - Mar 2006

  • Transmission Engineer

    Feb 2001 - May 2003
• 

  Mtn

  Apr 2009 - now

  As Regional Technical Manger, I managed the transition of field operations from an insource model to a managed services model and I am currently managing the managed service contract in the region.• Ensured a smooth transition of field operations from an in-house model to an outsourced, managed service environment.• MTN CEO managers’ award for people management to deliver on business results• Provided leadership and line management for network regional operations in an outsourced Operational environment, and align processes with customer expectations, so as to continually improve MTNN customer expectations.• Coordinated the activities of Network Group regional functional heads in the region to achieve the regional set objectives• Developed and produce performance reports to evaluate the activities of the managed service vendor• Managed the Managed service vendor relationship to ensure deliverables are achieved in a timely and cost effective manner• Ensure conformance to quality processes and systems by the managed service vendor• Evaluate performance of the manage service vendor and make input on service credits calculation Show less • Provided leadership and line management for network regional operations, and aligned process with customer expectations, so as to continually improve MTNN customer expectations.• Responsible for Over 35 internal functional staff including 4 field operations team leads• Built a high performing team able to function in the troubled north, consistently sending a team to assist north east in making MTNN the first Mobile network back on air at all lifting of government emergency shutdown• Oversaw the network that was able to Support revenue figure of northern Region rising from 29% of MTNN to 34% in a single year• Developed and implemented strategic objectives to ensure the Achievement of network operations goals across all parameters• Managed MTNN contracts with Passive network service vendors in the region• Excellent OPEX management practice in Operations management• Achieved Consistent pass mark with zero non conformities on both internal and external Quality audit report Show less

  • General manager Fiber to the home Operations

    May 2024 - now

  • Senior Manager (Head) Solutions Design and Delivery

    Apr 2021 - Apr 2024

  • Senior Manager, Solutions Design

    Mar 2020 - Apr 2021

  • Senior Manager, Service Delivery

    Feb 2018 - Mar 2020

  • Regional Technical Manager

    Apr 2014 - Feb 2018

  • Regional Technical Officer

    Aug 2012 - Mar 2014

  • Team Lead, Field Operations

    Jan 2011 - Jul 2012

  • Field Support Engineer

    Apr 2009 - Dec 2010