
Timeline
About me
Software Engineer @ JPMC
Education

Sheridan college
2017 - 2022Honours bachelor's degree computer science
Experience

A&w restaurants, inc.
Apr 2015 - Dec 2015Cashier• Enhanced my time management skills by learning to complete customer orders under 2-3 minutes• Effectively handled customer inquiries, complaints, and questions

Ardene
Sept 2016 - Dec 2017Sales associate• Received positive feedback from customers appreciating my prompt and friendly service• Up-sold clothing items to customers to maximize sales

Sheridan student union
Jan 2018 - Apr 2018Events assistant• Help manage booths to speak with students about SSU jobs or events during school fairs• Engage with the Sheridan student community during SSU events

Mississaugua golf and country club
Apr 2018 - Apr 2019Restaurant server• Established multitasking skills by attending to 30+ members per shift in the dining room, terrace, and pub areas• Trained new employees about the club’s procedures for customer service

St. louis bar & grill
Jun 2019 - Mar 2020Restaurant server• Develop and maintain relationships with customers to assure their maximum comfort with every visit• Occasionally partner with a coworker to serve large party sizes ranging between 20-50 people

Rbc
May 2020 - Aug 2020Software developer co-op (site reliability engineering team)• Developed several automation programs to improve team efficiency, increase delivery and reliability using C# (console and desktop), Selenium, ServiceNow, and BluePrism• Created and communicated thorough technical documentation for presentation in weekly team meetings

Rbc
May 2021 - Aug 2021Software developer co-op (site reliability engineering)• Created a Slack bot application with Python, Ansible, and Slack SDK, with appropriate infrastructure to ensure application security and portability• Integrated the application to Ansible’s automation platform to trigger a variety of automation straight from the chat window of Slack allowing for quick response and action by support teams

Jpmorganchase
Jul 2022 - nowSoftware engineer 1
Licenses & Certifications
- View certificate
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Aws certified cloud practitioner
Amazon web services (aws)Mar 2023
Honors & Awards
- Awarded to Laura GonzalezLatin Excellence Award Fuerza Latina and the Federal Government of Canada Oct 2022 - Issued to recognize the outstanding educational achievements of recent graduates in the Latin community
- Awarded to Laura GonzalezWinner of Sheridan’s Spark-CU competition (created by CAHBI, Sheridan’s CER, and Sheridan’s EDGE) Sheridan Center for Elder Research Mar 2021 - Competition to create an innovative solution to help address social connectedness for older adults during Covid-19.
- Awarded to Laura GonzalezWinner of ElleHacks 2019's "Gift to a loved one" Challenge ElleHacks Feb 2019 - Collaborated in a team of 4 to create an application that fulfills the challenge requirements, ultimately deciding on and developing an Android app targeted towards assisting panic attack victims, as well as their loved ones- Organized and lead a presentation / demo of our app to 4 judges
Languages
- spSpanish
- enEnglish
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