Experience

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  Cartus

  May 2009 - Sept 2013

  Senior international assignment consultant

  Senior International Assignment Consultant (SIAC) Administering relocation services in compliance with client’s programs. Including immigration, compensation, household goods shipment, homefinding & settling in and expense reimbursements.  Partnering with all vendors to deliver full scope of relocation services to the expatriates throughout the assignment lifecycle Providing daily leadership to the team’s consultants operationally and be the first point of escalation Reporting of team’s performance to ensure Service standards are met Participating in projects for implementation of programs and operational transition Relocation Management Consultant (RMC) Counselling hiring managers on company programs and policies to prepare the relocation package for a prospective relocation Liaising with hiring managers & HR to prepare cost projections for business budgeting and approvals  Maintaining an updated Host Country Profile for APAC countries. Including information on immigration processes, housing costs etc. Show less

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  Sirva relocation

  Jan 2014 - Sept 2015

  Relocation consultant - destination services

   Managing the relocation services for transferees and their families  Temp accommodation – coordinating with serviced apartment managers for quotations, viewing appointments, reservations and airport transfers Home search – counselling housing options with assignees based on needs analysis and coordinating with panel agents for property viewing program, lease negotiation, tenancy agreement reviewing and handover inspection School search – identifying school options, providing brief overview and school information. Coordinating appointments with school officials and advising on required enrolment procedures Settling in – planning and organizing customized orientation programs accompanied by field consultants and limousine service Billing of service fees to clients and invoicing of referral fees from suppliers such as real estate agents and serviced apartments Show less

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  Santa fe relocation services

  Sept 2015 - Dec 2016

  Account manager

  -Managing the relocation services for expatriates during an International Assignment as the regional HUB for APAC-Actively contributing ideas to improve and standardize the processes and delivery with the Santa Fe partners due to new global engagement -Researching to develop solutions for complex and individual cases (eg. Sequential move tax and immigration implications) -Reporting and maintaining data integrity  Participating in data transition project for inherited assignment files -Delivering Destination Services for assignees, inbound to Singapore for new clients Show less

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  Cartus

  May 2017 - now

  Senior relocation management consultant

  -Consulting on appropriate assignment type, program and provisions to meet the candidate and business needs-Assignment, Repatriation and Localisation Management- Explaining the time frames and administrative steps of the program- Consulting with Hiring Managers/HRBPs on benefits and process and ways to maintain costs-Prepare cost estimates of the proposed program provisions-Initiate relevant services with appointed vendors-Preparation of mobility reports-Mange exception/approval process -Coordinate special projects including client presentations, client/supplier training etc Show less